Content Designer, Pleno
digi
MLR Facilitator – Content Approval
Parexel
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇧🇷 Brazil
Visit company websiteJob Level
Junior
About the role
- Ensure system integrity while providing advanced troubleshooting and problem-solving capabilities as a FUSE Superuser
- Identify system issues and global enhancements through rigorous testing and QA of Global/International workflows
- Serve as primary contact for cross-collaboration with the FUSE enterprise team during super user calls
- Support the Global FUSE Lead with expanded system access and permissions
- Troubleshoot and resolve various system issues by accessing advanced backend capabilities
- Ensure Global Content Owners adhere to post-usage country requirements
- Review and manage dormant accounts, including sending communications and revoking access when necessary
- Monitor in-process assets that remain unfinished and take appropriate action
- Track and document deviations when SOPs and processes are not followed
- Approve/reject User Access Management (UAM) application requests
- Verify training criteria completion and correct role profile selection
- Maintain agency profiles with regular updates
- Approve brand/therapeutic area access for the FUSE DAM
Requirements
- 1-2 years' experience in pharmaceutical/biotech or advertising industry and/or digital marketing operations
- FUSE system experience required
- Working knowledge of compliance guidelines on advertising and promotion
- Basic understanding of process optimization and asset creation
- Proficiency in computer applications, including Microsoft Office and Adobe Acrobat
- Ability to interact comfortably with all levels and departments of the organization, including senior leadership
- Exceptional facilitation skills to drive consensus quickly in a progressive, change-intensive environment
- Strong risk identification, mitigation, and management capabilities
- Excellent project and process management skills
Benefits
- Health insurance
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
FUSE system experiencetroubleshootingproblem-solvingQA testingprocess optimizationasset creationUser Access Management (UAM)risk identificationrisk mitigationproject management
Soft skills
interpersonal skillsfacilitation skillscommunication skillscollaborationconsensus buildingorganizational skillschange managementleadershipadaptabilityattention to detail