IT Support Consultant
Paragon Cyber Solutions (8a, EDWOSB, VOSB, HUBZone, C3PAO-Candidate)
contract
Posted on:
Location Type: Hybrid
Location: Tampa • Florida • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Cyber Security
About the role
- **ROLE OVERVIEW****The IT Support Consultant will provide on-demand IT services including endpoint setup, tenant administration, and on-site technical support at our test center. The contractor will manage their own schedule while responding to tasks and service requests within agreed upon timeframes.
- **KEY RESPONSIBILITIES (CONTRACT SCOPE)****
- Perform on-site updates and maintenance for PCs at Paragon’s test center and corporate office (as required)**
- Configure and deploy new corporate laptops (imaging, security, user setup)**
- Provide remote administration support for Microsoft 365 / Entra ID tenant**
- Execute administrative support and updates for Google Workspace tenant**
- Troubleshoot endpoint, access, and account issues**
- Implement security best practices as directed**
- Document work performed and provide clear handoff notes
- Additional duties as agreed upon
Requirements
- **REQUIRED QUALIFICATIONS****
- Proven experience providing IT support in small to mid-size environments**
- Hands-on experience with Windows endpoints and laptop deployment**
- Experience administering Microsoft 365 and identity environments**
- Experience with Google Workspace administration**
- Ability to work independently and manage tasks without daily supervision**
- Must be local to the Tampa Bay area and available for on-site work as needed
- **PREFERRED QUALIFICATIONS****
- Experience supporting testing centers or secure environments**
- Familiarity with cybersecurity or compliance-driven organizations**
- Experience supporting government contractors or regulated clients
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
IT supportendpoint setuptenant administrationPC maintenancelaptop deploymentMicrosoft 365 administrationEntra IDGoogle Workspace administrationtroubleshootingsecurity best practices
Soft skills
independent worktask management