Paragon Cyber Solutions (8a, EDWOSB, VOSB, HUBZone, C3PAO-Candidate)

Operations Program Manager

Paragon Cyber Solutions (8a, EDWOSB, VOSB, HUBZone, C3PAO-Candidate)

full-time

Posted on:

Location: Florida • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

Cyber Security

About the role

  • Paragon Cyber Solutions is a fast-growing, award-winning cybersecurity and IT services firm supporting federal and commercial clients. We are a proud 8(a), EDWOSB, SDVOSB, and MWBE company committed to excellence, integrity, and innovation.
  • We are seeking a driven, reliable, and solution-focused Operations Program Lead to oversee remote staff, serve as a customer-facing liaison, and contribute to key company initiatives. If you have strong follow-through, love solving problems, and want to grow in government contracting, we want to meet you.

Requirements

  • Oversee onsite team members across contracts, ensuring compliance, productivity, and operational excellence
  • Conduct regular check-ins, track performance, and support professional development
  • Ensure timely timesheet submissions and flag any burn/utilization concerns
  • Act as a point of contact for customers regarding team performance, deliverables, and feedback
  • Escalate issues appropriately and ensure customer satisfaction remains high
  • Attend site visits, client meetings, and briefings as needed
  • Maintain visibility into contract scope, milestones, and funding to support successful execution
  • Support contract readiness, transition planning, and internal SOP development
  • Help identify operational workflow gaps and implement enhancements for efficiency
  • Assist with readiness efforts for new contract awards and transitions
  • Contribute to company-wide initiatives and culture efforts
  • Additional duties as assigned
  • Ideal Candidate:
  • 5+ years of team leadership, military experience, and/or client-facing coordination
  • Comfortable managing people, projects, and timelines with minimal handholding
  • Detail-oriented, polished, and not afraid to raise your hand when something’s off
  • Entrepreneurial mindset with interest in growing with our company
  • Experience with federal contracts, labor tracking, or 8(a) environments
  • Plus if you have an active security clearance