Parachute Technology

Contract IT Technician

Parachute Technology

contract

Posted on:

Location Type: Remote

Location: California • United States

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Tech Stack

Firewalls

About the role

  • Travel to client sites throughout the LA area to deploy and configure our Remote Monitoring & Management (RMM) agent/toolset
  • Validate successful installation and connectivity back to our management platform
  • Document the on-site environment, including hardware inventory, network topology basics, and any notable infrastructure observations
  • Communicate findings clearly via our provided documentation templates
  • Act as a professional representative of our company while on-site with clients

Requirements

  • 2+ years of hands-on IT support or field technician experience
  • Comfort working independently at client sites with minimal supervision
  • Familiarity with RMM platforms (e.g., NinjaRMM, ConnectWise RMM, Datto RMM, Syncro, etc.) — training on our specific toolset will be provided
  • Basic networking knowledge (LAN/WAN, switches, firewalls)
  • Strong attention to detail for documentation tasks
  • Reliable transportation and valid driver's license
  • Professional demeanor and strong communication skills
  • Ability to pass a background check
Benefits
  • Flexible scheduling, coordinated in advance with each client
  • Mileage reimbursement available
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT supportfield technician experienceRMM platformsnetworking knowledgeLANWANswitchesfirewalls
Soft Skills
attention to detailprofessional demeanorcommunication skillsindependence
Certifications
valid driver's license