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Parachute Technology

IT Technician

Parachute Technology

. Travel to client sites throughout the LA area to deploy and configure our Remote Monitoring & Management (RMM) agent/toolset .

Posted 3/6/2026contractRemote • California • 🇺🇸 United StatesJuniorMid-LevelWebsite

Tech Stack

Tools & technologies
Firewalls

About the role

Key responsibilities & impact
  • Travel to client sites throughout the LA area to deploy and configure our Remote Monitoring & Management (RMM) agent/toolset
  • Validate successful installation and connectivity back to our management platform
  • Document the on-site environment, including hardware inventory, network topology basics, and any notable infrastructure observations
  • Communicate findings clearly via our provided documentation templates
  • Act as a professional representative of our company while on-site with clients

Requirements

What you’ll need
  • 2+ years of hands-on IT support or field technician experience
  • Comfort working independently at client sites with minimal supervision
  • Familiarity with RMM platforms (e.g., NinjaRMM, ConnectWise RMM, Datto RMM, Syncro, etc.) — training on our specific toolset will be provided
  • Basic networking knowledge (LAN/WAN, switches, firewalls)
  • Strong attention to detail for documentation tasks
  • Reliable transportation and valid driver's license (mileage reimbursement available — specify if applicable)
  • Professional demeanor and strong communication skills
  • Ability to pass a background check
  • Nice to Have CompTIA A+, Network+, or similar certifications
  • Prior MSP experience
  • Experience with network documentation tools (e.g., IT Glue, Hudu, Auvik)

Benefits

Comp & perks
  • Flexible scheduling, coordinated in advance with each client
  • Financial bonuses are available for work that exceeds timeline expectations and meets established quality standards.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT supportfield technician experienceRMM platformsnetworking knowledgeLANWANnetwork documentation tools
Soft Skills
attention to detailprofessional demeanorcommunication skillsindependence
Certifications
CompTIA A+CompTIA Network+