IT Technician

Parachute Technology

contract

Posted on: 3/6/2026

Location Type: Remote

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About the role

Travel to client sites throughout the LA area to deploy and configure our Remote Monitoring & Management (RMM) agent/toolset
Validate successful installation and connectivity back to our management platform
Document the on-site environment, including hardware inventory, network topology basics, and any notable infrastructure observations
Communicate findings clearly via our provided documentation templates
Act as a professional representative of our company while on-site with clients

2+ years of hands-on IT support or field technician experience
Comfort working independently at client sites with minimal supervision
Familiarity with RMM platforms (e.g., NinjaRMM, ConnectWise RMM, Datto RMM, Syncro, etc.) — training on our specific toolset will be provided
Basic networking knowledge (LAN/WAN, switches, firewalls)
Strong attention to detail for documentation tasks
Reliable transportation and valid driver's license (mileage reimbursement available — specify if applicable)
Professional demeanor and strong communication skills
Ability to pass a background check
Nice to Have CompTIA A+, Network+, or similar certifications
Prior MSP experience
Experience with network documentation tools (e.g., IT Glue, Hudu, Auvik)

Benefits

Flexible scheduling, coordinated in advance with each client
Financial bonuses are available for work that exceeds timeline expectations and meets established quality standards.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

IT supportfield technician experienceRMM platformsnetworking knowledgeLANWANnetwork documentation tools

Soft Skills

attention to detailprofessional demeanorcommunication skillsindependence

Certifications

CompTIA A+CompTIA Network+