Support Engineer

• As a tier 1 / 2 Customer Support Engineer, you will be a proactive member of the support function, taking a lead role in the resolution of incidents and providing a 1st / 2nd level application support service to customers.
• You will assist in defining and documenting operational IT support processes for the support function.
• You will continually strive for excellence in every aspect of the working day with the aim of becoming a subject matter expert.
• You will work closely with the customer success, implementation, product and engineering teams to ensure the smooth transition of customer solutions into their respective live platforms.

Support Engineer

Customer and Technical Support Consultant – Bilingual

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Technical Support Associate

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