IT Systems Engineer

Palta

IT Systems Engineer providing technical support for ~300 employees of health coaching app. Maintaining device security and managing identity access within the organization.

Posted 6/6/2026full-time🇨🇾 CyprusMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

AndroidCyber SecurityGrafanaJavaScriptMacOSPrometheusPythonSwitchingTerraformTypeScript

About the role

Key responsibilities & impact

Provide technical support for ~300 employees / contractors
Ensure security and reliability of approximately 300 Apple devices and 20–30 Windows / Android devices
Manage team members identity and access, including on / off boardings
Participate in SaaS tools procurement and inventory
Participate in hardware equipment procurement and inventory
Help us build and maintain the knowledge base of Internal IT domain
Address potential and actual security breaches, escalating and / or resolving upon discovery
Develop automated solutions as we grow (on / off boarding, etc)
Help us shape the processes and form of internal IT.

Requirements

What you’ll need

3+ years experience with MDM for macOS on 300+ devices
3+ years experience managing Google Workspaces, Slack, Entra ID, Jira, Confluence, Cloudflare Zerotrust or similar services
Understanding of the identity and access management in a SaaS-heavy environments
Network basics: static routing, switching, core protocols, wireless
Experience working with infrastructure as code - Our VPN configuration is defined in Terraform
Experience programming with JavaScript / TypeScript / Python
Experience participating in cybersecurity / compliance audits (SOC2, ISO 27001, etc)
Comfortable communicating with diverse groups of people across the company
At least 6 hours overlap with the office timezone (Cyprus).
Beneficial skills: Deep macOS knowledge: hardening, CLI tools, specific setups (always on VPN and so on)
Deep Windows knowledge: internals, enrollment methods, security hardening, strong troubleshooting skills
Experience with EDR solutions
Experience with RBI / VDI solutions
Experience with distributed logging / tracing
Experience with Grafana / Prometheus
Previous experience in dynamic product IT companies.

Benefits

Comp & perks

Competitive salary package commensurate with experience
Open-minded teams, a welcoming and inclusive company culture, plus the opportunity to make a real difference with a game-changing health tech product
Flexible hours. We focus on your results, not how long you spend at your desk.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

MDM for macOSGoogle WorkspacesSlackEntra IDJiraConfluenceCloudflare ZerotrustTerraformJavaScriptTypeScript

Soft Skills

communicationteam managementproblem-solvingprocess improvementcollaborationsecurity awarenessknowledge sharingadaptabilitycustomer servicetime management

Certifications

SOC2ISO 27001