Automation Specialist

Palmetto GBA

Automation Specialist enhancing operational efficiency within the Audit Reimbursement Department at BlueCross BlueShield of South Carolina. Collaborating to streamline operations and implement automation solutions.

Posted 7/15/2026full-timeRemote • South Carolina • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in process improvement and automation solutions to enhance operational efficiency, with strong analytical skills for evaluating and recommending enhancements to policies and workflows. Proficient in developing and executing test plans and collaborating with stakeholders to ensure quality software implementations.

Highest-signal resume keywords

Business Systems AnalysisProcess ImprovementTest Plan DevelopmentData AnalysisMicrosoft Office Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Process ImprovementBusiness Systems AnalysisTest Plan DevelopmentData AnalysisAutomation SolutionsUser Acceptance TestingWorkflow EvaluationSoftware DebuggingSystem Enhancement ReviewMainframe Electronic Data Processing

Soft Skills

Effective CommunicationTeamworkInterpersonal SkillsAnalytical SkillsConceptual Skills

Industry Keywords

Operational EfficiencyContinuous ImprovementCustomer SupportProject PlansScope and Design Documents

About the role

Key responsibilities & impact

Identifying, developing, and implementing process improvements and automation solutions that enhance operational efficiency within the Audit Reimbursement Department.
Evaluates existing policies, procedures, and workflows to recommend improvements.
Collaborates with department stakeholders to streamline operations, reduce manual effort, improve accuracy, and support continuous improvement initiatives.
Compiles data for analysis and prepares reports and presentations for management using applicable programming languages and/or software products.
Reviews system enhancements/upgrades to determine applicability of customer file modification requirements.
Facilitates timely and accurate updates to reference files based on customer requests.
Coordinates testing and debugging of new or modified software.
Creates test matrices and supporting documentation.
Develops and executes formal test plans to ensure delivery of quality software applications.
Monitors software implementations for exceptions and to verify that changes to the systems' operational process had the desired effect.
Identifies and documents systems problems and assists in their resolution.

Requirements

What you’ll need

Bachelor’s degree OR Four (4) years of job-related business experience OR Associate’s degree AND two (2) years of job-related work experience.
Two (2) years of job-related business systems analysis, research and/or customer support experience
Working knowledge of business support and systems concepts.
Ability to communicate effectively with technical and non-technical audiences, including the ability to express basic technical and business concepts to management, peers and the business units.
Good teamwork and interpersonal skills.
Good analytical and conceptual skills.
Fundamental understanding of user acceptance test plans and test matrices, project plans, and scope and design documents.
Working knowledge and understanding of how projects and implementations affect an organization and can effectively link it to business processes.
Working knowledge of mainframe electronic data processing system change methodology.
Knowledge of Microsoft Office applications.

Benefits

Comp & perks

Subsidized health plans
Dental and vision coverage
401 k retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Education Assistance
Service Recognition
National discounts to movies, theaters, zoos, theme parks and more