Head of Sales – Payments Business
Pactum Collections GmbH
full-time
Posted on:
Location Type: Hybrid
Location: Gzira • 🇲🇹 Malta
Visit company websiteJob Level
Lead
About the role
- Lead, coach, and motivate Business Development Partners to meet revenue and growth targets, aligned with the Bank’s commercial and risk strategies
- Drive new client acquisition and manage key institutional relationships, engaging senior stakeholders to close deals and sustain long-term partnerships
- Define and execute the Payments Business growth plan, focusing on priority sectors and jurisdictions, and identify and convert high-value opportunities
- Oversee the full client lifecycle—from lead generation and due diligence through onboarding and ongoing relationship management—ensuring efficiency and client satisfaction
- Develop and maintain scalable sales and pricing processes, and ensure accurate CRM data, forecasts, and team KPIs
- Collaborate with Compliance and Risk teams to ensure all business aligns with AML/CFT and regulatory frameworks and support continuous enhancement of the Customer Acceptance Policy and Business Risk Assessment
- Identify and implement process improvements to speed onboarding, strengthen controls, and enhance service delivery
- Analyse market, regulatory, and competitor trends to refine sales strategy, product offering, and market positioning
Requirements
- 8+ years in institutional financial services sales, ideally in Payments or Transaction Banking
- Proven experience leading sales teams and closing complex B2B deals
- Strong understanding of PSD2, MiCA, AMLD, and related EU regulations
- Commercially driven, with balanced awareness of risk and compliance
- Experience in regulated high-risk sectors is an asset
- Fluent in English (other EU languages an asset)
Benefits
- A Truly Global Workplace – work with professionals from 40+ nationalities, bringing diverse expertise, perspectives, and a collaborative international culture
- Hybrid & Flexible Work – we support work-life balance with remote work options and modern office spaces across Europe
- A Culture of Growth – we invest in your future, offering LinkedIn Learning, mentorship, and professional development programmes, including HiPo and leadership development initiatives to support career advancement
- Financial Growth Opportunities – benefit from our share purchase matching programme, allowing you to invest in your future with matched contributions and long-term financial rewards
- Workation Programme – work remotely from different countries for up to 2 months per year, experiencing new cultures while staying connected and productive
- Wellbeing Benefit – receive an annual allowance to support your physical and mental wellbeing
- Private Health Insurance – access comprehensive medical coverage to support your health
- Weekly Office Breakfast – enjoy a fresh start with breakfast at the office
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
B2B salesclient acquisitionsales strategyprocess improvementsCRM data managementmarket analysisrisk assessmentpricing processeslead generationdue diligence
Soft skills
leadershipcoachingmotivationrelationship managementcommunicationcollaborationcommercial awarenessclient satisfactionanalytical thinkingproblem-solving