Program Manager

• Applies expert knowledge of Program Management to wide-ranging issues and assignments.
• Works independently with guidance on only the most complex issues.
• May lead project teams.
• May work with other project or program managers or peers in other departments or regions to reschedule work, re-allocate funds and explore other means to achieve financial and productivity goals.
• Understands program commercial terms, units, and pricing methods to develop forecasts, monitors spending, and present variance explanations.
• Works closely with peers and leaders in line of business to ensure financial targets are understood and achieved.
• Performs trend analysis to identify cost drivers and develop and execute mitigation plans to improve business results.
• Monitors and ensures compliance against processes, policies, and procedures.
• Identifies issues and develops solutions.
• Presents recommendations and implementation plan to leadership for approval.
• Provides standardized regular reports, along with custom, ad-hoc reports for special projects.
• Develops and delivers presentation to leaders regarding the program progress toward goals.
• Acts as a subject matter expert and stakeholder on process improvement teams, execution, and various stakeholder groups.
• Develops communication and training plans.
• Ensures target audience is fully educated in the purpose of the program and the proper processes and requirements to follow.
• Ensures compliance with the program.
• Represents Construction Management during all applicable Request for Proposal (RFx) processes with Sourcing.
• Develops commercial strategies to support all Construction Management contractual needs.
• Understands contractual agreements, managing risk, and handling disputes with Suppliers.
• Provides guidance and addresses questions related to commercial terms, units, and pricing methods across the program.
• Understands productivity and unit cost targets for input into forecast, spending, and various reports.
• Collaborates with Sourcing to ensure operations priorities are captured across key initiatives and negotiations.
• May manage the process of awarding some program work to outside Suppliers in coordination with Sourcing through the RFx process.
• Leads development and implementation of improved processes, best practices, controls and procedures to improve efficiencies, compliance and customer satisfaction and reduce cost.
• Manages all aspects of programs that are cross departmental, complex and have a significant impact on the line of business.
• Leads development of plans to achieve program goals.
• May design and develop new programs under a larger umbrella of goals and initiatives.
• May develop new policies and all relevant processes, infrastructure, documentation, tools, etc. to support a new program.
• Develops tools for tracking and control.
• May lead work teams or groups, no official direct reports.
• May provide leadership or work direction to lower-level peers.

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Program Manager