Program Manager

• Utilizes expert knowledge in Program Management to address various issues and assignments.
• Works independently, seeking guidance only for the most complex problems.
• May lead project teams.
• May design and develop new programs within a broader framework of goals and initiatives.
• Manages all aspects of complex, cross-departmental programs that significantly affect the line of business.
• Leads the creation of plans to achieve program objectives.
• Provides standardized, regular, and custom ad-hoc reports for special projects.
• May support divisions with reports on operational metrics to give insight into performance trends.
• Develops and delivers presentations to leaders about the program's progress toward its goals.
• Plans and forecasts work to be completed as part of the program.
• Monitors and ensures the closure/completion of projects and other program maintenance and construction work orders.
• Identifies issues and formulates solutions.
• Presents recommendations and an implementation plan to leadership for approval.
• Conducts trend analysis to identify cost drivers and develops and executes mitigation plans to enhance business results.
• Manages capital and expense spending to ensure the work outlined in the program plan is completed and that productivity cost targets are met.
• Reviews cost monitoring systems to ensure appropriate controls are in place to detect and rectify erroneous charges.
• Negotiates and establishes productivity and unit cost targets.
• Prepares accurate forecasts, monitors expenditures, and develops and presents explanations for variances.
• Creates a business case for budget and additional funding throughout the year.
• Collaborates closely with peers and leaders in the line of business to ensure financial targets are understood and achieved.
• Leads partner organizations in crafting and implementing enhanced processes, best practices, controls, and procedures to boost efficiencies, compliance, customer satisfaction, and cost-effectiveness.
• May collaborate with other project or program managers or peers in different departments or regions to reschedule work, reallocate funds, and explore alternative methods to meet financial and productivity objectives.
• Represents the program as a subject matter expert and stakeholder on process improvement teams, regulatory filings, and various stakeholder groups.
• May assist the GRC witness with testimony development and data request responses.
• May create new policies and all corresponding processes, infrastructure, documentation, tools, etc., to support a new program.
• Develops tools for tracking and control.
• Develop communication and training plans.
• Ensures the target audience is fully informed about the program's purpose and the correct processes and requirements to follow.
• Ensures compliance with the program.
• Ensures regulatory compliance within the program.
• May provide leadership or guidance to junior peers.

Expert Electric Program Manager

Program Manager

Program Manager – Expert

Electric Program Manager

Program Manager