Program Manager

• Develop and manage the budget, metrics/KPI reporting, and day-to-day implementation activities
• Develop and maintain the integrated cutover plan, sequencing technical, data, and business activities.
• Lead mock cutovers, readiness checkpoints, and go-live execution.
• Manage cutover command center operations during go-live, including issue triage and escalation.
• Establish lean practices and reporting, including daily, weekly and monthly operating reviews, quarterly progress reports, and project close out reports
• Partner with the system integrator to align cutover with the overall CC&B or C2M program plans, adhering to Fit-to-Standard and Clean Core principles.
• Manage competitive procurement process including solicitation and evaluation of bids; define and manage vendor deliverables to schedule and budget
• Facilitate internal and external stakeholder activities necessary to support implementation, understand barriers, and identify / implement solutions.
• Coordinate with technical teams to ensure alignment across environments and transport paths.

Principal C2M Program Manager

Program Manager – Expert

Program Manager

Marketing Program Manager

Insurance/Risk Management Program Manager