Oyster

Sales Manager – EMEA

Oyster

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇬🇧 United Kingdom

Visit company website
✨ AI Apply
Apply

Job Level

Mid-LevelSenior

About the role

  • Drive the predictability of both new and existing business revenue to inform the business of net growth base early and accurately.
  • Delivery of consistent, clear team structure for the flow of deal information, status, movement, and needs.
  • Manage the sales pipeline and ensure accurate forecasting and reporting
  • Develop sales playbooks to increase the close rate and sales efficiency
  • Deliver sales revenue goals & increase team performance
  • Lead and mentor your team, providing guidance, coaching, and support to help them excel in their roles, particularly through the challenge of navigating internal blockers and complexities.
  • Coaching sales methodologies (MEDDIC, 3 Whys) through tools like Gong.
  • Drive performance discipline, including; activity, pipeline, sales management, and sales best practice
  • Consistent and clear coaching and goal-setting for IC development for revenue outcomes and more qualitative personal skillset growth.
  • Driving motivation and team culture and engagement; creates an environment for your team to thrive with a growth mindset whilst setting and holding high standards
  • Sponsor commercial deals both in new business and expansion, commercial churn risk scenarios, general customer negotiation, and internally at Oyster where customizations and approvals require strong cases for business decisions.
  • Join customer calls to drive opportunity progression and success
  • Craft, review, and improve email campaigns to drive better results
  • Works with cross-functional leadership team to ensure a culture of sharing best practices across multiple disciplines and teams and optimize internal processes to aid the sales team in providing the best service to their customers.
  • Create strong feedback loops to collect information and stories for constant program improvement

Requirements

  • 4+ years in customer-facing sales roles, with new business and existing business experience
  • 2+ years in commercial leadership roles
  • Proven record of recruiting, onboarding, and enabling top talent
  • Experience managing a remote or fully distributed team
  • Knowledge and experience in selling and managing people selling SaaS products
  • Exceptional interpersonal and communication skills
  • Demonstrated ongoing coaching and consistent career growth mentorship with direct reports
  • Demonstrated leadership over long-term project execution to favourable outcomes
  • Problem-solving and conflict-resolution capabilities
  • Strong operating rhythm to keep routine deliverables on track while escalations emerge
  • Strong analytical skills and the ability to use data to drive decision-making
  • Able to sponsor commercial deals both in new business and expansion, commercial churn risk scenarios, general customer negotiation, and internally at Oyster where customizations and approvals require strong cases for business decisions.
  • Effective in joining customer calls to drive opportunity progression and success
  • Ability to handle a fast-paced environment and challenging workload
  • Ability to build productive and positive relationships across the organization at all levels
  • Excellent communication skills, particularly with executive-level partners
  • Customer-focused mindset with a genuine desire to help clients succeed
  • Ability to adapt in a fast-paced, dynamic environment
  • Detail-oriented with excellent organizational skills
  • Proactive attitude and willingness to take initiative
  • Ability to thrive in an ambiguous environment with a high degree of autonomy
  • Strong, existing industry relationships (BONUS)
  • New business and existing business experience (BONUS)
  • Knowledge of the complexities of the global employment market and current providers in the space (BONUS)
Benefits
  • Work from anywhere: Oyster is a borderless, HQ-less company. As long as your work gets done on time, your team has the support they need, and you're authorized to work where you live, the world is truly your Oyster.
  • Paid time off: We’re all about taking breaks—we all need it. Oyster provides employees with 40 days off each year, which includes public/bank holidays and vacation/holiday leave (unless your country mandates more).
  • Mental health support: We consider your mental health a top priority. We offer access to Plumm, a mental well-being service, to support your mental health.
  • Wellbeing allowance: Each month, Oyster will top up your ThanksBen wallet with a wellbeing allowance. You can get pretty much anything that your heart desires! ThanksBen offers a wide array of options for spending your wellbeing allowance. Check out their benefits catalogue here for inspiration.
  • Flexible parental leave: Families are created in lots of different ways. Our parental leave policy applies to all employees who are becoming parents, regardless of *how* they become a parent. Oysters are eligible for a minimum of three months of paid parental leave and your job will be held for 12 months (or longer if required by local jurisdiction).
  • WFH stipend: Stipend to spend on your laptop and any other equipment you need for your home office; we'll get you up and running in no time!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales pipeline managementforecastingsales playbookssales methodologiesMEDDIC3 WhysSaaS salesdata-driven decision-makingcoachingmentorship
Soft skills
interpersonal skillscommunication skillsleadershipproblem-solvingconflict resolutionorganizational skillsproactive attitudeadaptabilityteam motivationrelationship building