Account Director, Client Services

Ovative Group

Account Director leading enterprise digital marketing strategies and client relationships at Ovative Group, a full-funnel media, measurement, and creative firm. Coaching teams and driving account growth.

Posted 8/19/2026full-timeMinneapolis • Illinois, Minnesota, New York • 🇺🇸 United StatesLead💰 $170,000 - $228,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading cross-functional marketing strategies and account management, with a strong focus on client relationship building, team development, and performance optimization. Possesses deep understanding of digital media and its impact on business growth, complemented by excellent communication and problem-solving skills.

Highest-signal resume keywords

Cross-Functional Business Strategy LeadershipClient Relationship ManagementTeam Development and CoachingDigital Marketing Strategy ExecutionAnalytical Problem Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementDigital Media MeasurementBusiness Model AnalysisKPI Performance ManagementMedia PlanningDigital Strategy Consulting

Soft Skills

Excellent Written CommunicationExcellent Oral CommunicationCritical ThinkingTeam InspirationOpen Communication

Industry Keywords

Client Account ManagementCross-Functional CollaborationBranding InitiativesDirect Response InitiativesAccount Growth Strategies

About the role

Key responsibilities & impact

Lead two to four major client accounts
Develop and lead cross-functional marketing strategies and roadmaps aligned with client priorities
Drive strategic business impact, create a world-class client experience, and steer mid-to-long-term account growth
Provide regular and timely messaging on overall account health to senior internal and external partners
Own overall performance KPIs, remove barriers, and drive forward momentum
Lead, drive, retain, and grow client relationships and account performance
Establish trust and credibility and serve as an expert on clients’ businesses, digital media, measurement, and business models
Own relationship strategy and build relationships with key decision-makers
Coach account teams, account managers, and future account directors
Structure workstreams, allocate team resources, provide role clarity, and align subject matter expertise
Foster open communication and candid 360-degree feedback
Inspire account teams and direct reports to achieve quarterly, annual, and long-term goals
Inform staffing strategy and help recruit, onboard, and develop new team members and leaders

Requirements

What you’ll need

10+ years of experience directly responsible for leading cross-functional business strategies through clear communication, structured problem solving, and project management ownership
5+ years of experience managing direct reports
Strong ability to solve analytical, conceptual, and big-picture problems using sound critical thinking techniques
Experience building, leading, and developing teams with diverse team members from a range of backgrounds
Strong business acumen and deep understanding of how digital can drive an enterprise business forward
Excellent written and oral communication skills
Preferred: Previous experience operating hands-on digital marketing strategies and execution to drive business impact
Preferred: Digital strategy consulting experience
Preferred: Media planning and buying experience
Preferred: Experience across both branding and direct response initiatives

Benefits

Comp & perks

Transparent compensation with annual bonus and benefits
Access to all office spaces in MSP, NYC, and CHI
Frequent, paid travel to Minneapolis headquarters for company events, team events, and in-person collaboration
Generous paid vacation policy
401k match program
Top-notch health insurance options, inclusive of same sex partners
Family formation benefits including reimbursement options for fertility, pregnancy, and parenting needs
Monthly stipend for mobile phone and data plan
Sabbatical program
Charitable giving via time and financial match program
Shenanigan’s Day