Executive Assistant

• Manage and organize company email inboxes, ensuring timely responses and follow-ups.
• Handle intake calls from patients, families, and referral sources with professionalism and empathy.
• Assist with insurance verification, prior authorizations, and documentation support.
• Coordinate and process referrals from hospitals, clinics, and case managers.
• Communicate effectively with case managers, patients, and internal staff to ensure seamless care coordination.
• Use RingCentral for call management and communication.
• Maintain accurate records and documentation within our CRM system and Alora (EMR software).
• Support the home health team with scheduling, data entry, and administrative tasks as needed.
• Uphold confidentiality and compliance with HIPAA regulations.

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