IT Manager

Otelier

Senior IT role at Otelier managing corporate IT and security functions end-to-end for hospitality SaaS company. Requires strong experience in IT strategy and team management.

Posted 5/1/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $100,000 - $130,000 per yearWebsite

Tech Stack

Tools & technologies

JamfMacOS

About the role

Key responsibilities & impact

You will own the corporate IT and security function end-to-end: the infrastructure that the company works on every day, the identity layer that protects our customer and company data, and the SOC 2 program that our enterprise hotel customers expect us to run cleanly.
You will manage one IT Engineer and partner closely with Engineering, Security, and People Ops.
The role suits someone who has already owned an IT and security function at a company of similar scale and is looking to do it again.
You will report to the Director of FP&A, who runs IT alongside Finance and Business Operations.
Your manager is technically fluent and owns IT's budget and executive representation, but the IT roadmap, technical direction, and operating model are yours to define.
You start with one IT Engineer and a defined headcount path as the company scales.
People management is a stated part of the role, not a side responsibility.
You are the senior IT decision-maker at the company. SOC 2, identity, endpoint, vendor strategy, automation — your call, your roadmap.

Requirements

What you’ll need

7+ years in IT, with at least 3 years as the most senior IT and security practitioner at a 200–500 person company.
Demonstrated ownership of IT strategy: you have set the roadmap, made the build-vs-buy calls, defined the operating model, and been accountable for the outcomes.
Strong hands-on depth in the Microsoft stack — Intune, Defender, Entra, M365 — and in Okta administration (SSO, SCIM, lifecycle).
Direct ownership of a SOC 2 program through evidence collection and audit, ideally with Drata or a comparable GRC platform.
A track record of running and maturing IT and security at scale — not building from scratch, but taking an existing function and making it more reliable, more automated, and more defensible.
Direct people management experience. You have managed at least one IT engineer or analyst and can speak to how you have developed them.
The communication instincts to translate technical risk into business terms — and the judgment to push back when leadership underweights it.
Nice to have, not required: Jamf Pro experience for macOS at scale.
Okta PAM buildout experience or DevOps identity workflows.
Background in hospitality tech, fintech, or another compliance-sensitive SaaS vertical.
Atlassian / Confluence depth for IT documentation and knowledge management.

Benefits

Comp & perks

A global workforce with flexible hybrid and WFH options.
401k Plan (Traditional & Roth) with company match.
Flexible PTO policy to refresh & recharge.
Comprehensive Medical, Dental & Vision plans for you and your dependents.
Paid parental leave when expanding your family.
Additional company paid benefits, such as LTD, STD, and life insurance to give you peace of mind for life’s unexpected moments.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

IT strategySOC 2 program managementMicrosoft IntuneMicrosoft DefenderMicrosoft EntraMicrosoft 365Okta administrationevidence collectionaudit managementautomation

Soft Skills

people managementcommunicationtechnical risk assessmentjudgmentleadership