Ostium

Community Moderator

Ostium

contract

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Monitor Discord and Telegram channels daily and respond to questions in a timely manner
  • Triage and escalate urgent issues, complex cases to senior staff
  • Assist with community events, AMAs, and announcements

Requirements

  • Active daily presence on Discord and Telegram
  • Strong written communication skills in English
  • Ability to handle conflict professionally and de-escalate situations
  • Experience with community management or customer support (preferred)
  • Knowledge of perpetual futures and RWA markets (Commodities, FX) (preferred)
  • Availability across multiple time zones (preferred)
Benefits
  • Competitive compensation package
  • Opportunity to work with cutting-edge blockchain technology
  • Collaborative environment with highly skilled team members
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
strong written communication skillsconflict resolutionde-escalation