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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Windows and Linux Administration, with a strong focus on security compliance, system performance optimization, and effective policy configuration. Proven ability to provide technical support and troubleshoot complex issues in a military or government IT environment.
Highest-signal resume keywords
Windows AdministrationCompTIA Security +Wyse Management SuiteGroup Policy Objects (GPOs)Technical Support for Endpoint Hardware
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Windows AdministrationLinux Systems AdministrationImaging and Firmware DeploymentPolicy ConfigurationApplication ManagementSecurity & LockdownTroubleshootingRemote ShadowingPatch ManagementSoftware Distribution
Soft Skills
Problem-SolvingCustomer Service
Tools & Technologies
MECMWyse Management Suite10ZiG ManagerHP Web JetadminActive DirectorySAML AuthenticationCitrixVMwareRDP
Certifications & Qualifications
CompTIA Security +TS Clearance with SCI Eligibility
Industry Keywords
24/7 Military IT EnvironmentGovernment IT EnvironmentNetworking ProtocolsSystems SoftwareEndpoint Hardware
Tech Stack
Tools & technologiesCitrixLinuxTypeScriptVMware
About the role
Key responsibilities & impact- Manage Windows and thin client environments, utilizing tools such as MECM, Wyse Management Suite, 10ZiG Manager, and HP Web Jetadmin.
- Responsible for configuring and managing Group Policy Objects (GPOs) and maintaining the overall environment to ensure systems are current, secure, and properly maintained.
- Ensure devices meet established security standards, including managing software distribution, antivirus updates, and patch management.
- Optimize system performance to minimize disruptions and ensure operational efficiency.
- Review and validate work completed by teammates and junior engineers, as appropriate.
- Provide technical support for endpoint hardware, perform remote shadowing, and resolve connectivity issues.
- Work closely with other IT teams and departments to ensure seamless integration and support of IT solutions within the broader IT infrastructure.
Requirements
What you’ll need- High School Diploma or equivalent experience
- Must have an active TS Clearance with SCI Eligibility
- CompTIA Security + (IAT Level II or Higher )
- Minimum of five (5) years of experience in Windows Administration; In-depth knowledge and experience with windows and Linux systems, Aria, and installation, configuration, and administration
- Experience with the Wyse Management Suite (WMS)
- Imaging and Firmware Deployment: Pull, push, and update firmware (ThinOS 8.x/9.x) and images (WES) to devices, including BIOS updates
- Policy Configuration: Create and deploy global, group-level, or device-level policies for security, display, keyboard, and VDI brokering (Citrix, VMware, RDP)
- Application Management: Deploy and update software packages on Windows Embedded clients
- Troubleshooting & Support: Provide technical support for endpoint hardware, perform remote shadowing, and resolve connectivity issues
- Security & Lockdown: Implement security policies to lockdown devices, configure USB redirection, and set up Active Directory/SAML authentication
- Strong problem-solving skills to diagnose and resolve complex technical issues
- Experience in a 24/7 military or government IT environment
- Knowledge of systems software, hardware, and networking protocols
- Demonstrated ability to provide an outstanding customer service experience
Benefits
Comp & perks- Medical/ Dental/ Vision
- Life insurance and AD&D
- Flexible Spending
- Accident, Critical Illness and Hospital Indemnity coverage
- 401(k) and ROTH retirement options and company match
- Pet Insurance
- Identify Theft and Fraud Protection coverage
