Health Information Technician

OrthoVirginia

Health Information Technician managing medical records, HIPAA releases, imaging, and EPIC workflows for OrthoVirginia. Supporting orthopedic and therapy care across Virginia.

Posted 8/17/2026full-timeLynchburg • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $18 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in HIPAA compliance, electronic health record management, and effective communication with patients and healthcare providers. Proficient in optimizing workflows and managing multiple tasks while ensuring the accuracy and confidentiality of medical records.

Highest-signal resume keywords

HIPAA ComplianceEPIC Electronic Health Record ManagementMicrosoft Office Suite ProficiencyOrganizational SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Chart AnalysisData AbstractionRecord ReviewChart CorrectionsRelease of InformationMedical Records ManagementDocument ScanningMultitaskingProblem-SolvingDecision-Making

Soft Skills

AdaptabilityTime ManagementDetail-OrientedInterpersonal SkillsProactive Troubleshooting

Tools & Technologies

EPICMicrosoft Office SuiteSharePointOutlook

Industry Keywords

PHIPatient-Record ProtectionConfidentialityRelease of InformationE-Verify

About the role

Key responsibilities & impact

Work closely with the HIM team across the state to accomplish departmental objectives effectively and efficiently
Provide excellent patient experience on the phones
Understand HIPAA and release records as requested
Ensure compliance and completion of pending, unsigned, and incomplete documentation
Monitor, receive, send, and request operative notes with outside hospital systems
Address messages from staff, providers, patients, requestors, and vendors
Complete chart merging, chart corrections, and research chart issues
Collaborate with revenue cycle management on billing and patient documents related to release-of-information requests, insurance audits, and patient requests
Collaborate with the copy service on release of information, patient complaints, status checks, and directing requestors
Work daily in EPIC work queues to complete pending messages and answer patient and staff messages
Optimize workflows and develop efficient solutions
Support the HIM department with outstanding tasks
Build relationships with providers, staff, and practice managers to ensure timely completion of documentation and encounters
Perform chart analysis, record review, chart audits, data abstraction, chart corrections, and multitasking
Review documents and scan them into the correct patient's chart
Monitor and process imaging requests, radiology requests, incoming imaging, and requests to outside facilities
Monitor and process medical records work queues, fax queues, MyChart requests, and patient queues
Transcribe or compose patient letters at the request of providers and clinical team members
Assist providers with medical records, correspondence, requests, and release of information
Abide by federal laws, rules, and regulations concerning PHI, HIPAA, release of information, confidentiality, and patient-record protection
Cross-train and assist others across the department
Complete other assigned tasks

Requirements

What you’ll need

Ability to understand HIPAA and release records as requested
Ability to adapt to change
Strong oral and written communication skills
Exceptional organizational and time management abilities
Ability to work independently with effective decision-making and problem-solving skills
Proficiency engaging with coworkers and all organizational levels
High proficiency in Microsoft Office Suite
Proficiency in SharePoint and Outlook
High proficiency with electronic health record systems, especially EPIC
Flexible, resourceful, and proactive troubleshooting ability
Detail-oriented with excellent follow-through
Ability to work on multiple tasks simultaneously and set priorities effectively
Willingness to cross-train and work across the department
Knowledge of HIPAA, PHI, confidentiality, release of information, and patient-record protection
This organization participates in e-Verify

Benefits

Comp & perks

Full-time and part-time opportunities
Collaborative, team-oriented environment
Team support and collaboration
Cross-training opportunities across the department