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OrthoVirginia

Registration Coordinator

OrthoVirginia

Registration Coordinator at OrthoVirginia serving as the first point of contact for patients and visitors. Managing administrative duties and assisting with office operations in a collaborative environment.

Posted 6/26/2026part-timeChesapeake • Virginia • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact
  • Maintain the registration desk, answer phone lines, and schedule appointments
  • Enter and update patient information, verify insurance coverage, obtain authorizations, and collect co-pays
  • Provide administrative support to providers as needed
  • Provide general office assistance including purchasing of office supplies, maintenance of office equipment
  • Coordinate with billing office on collections and balancing payments
  • Serve as liaison between patients and the clinical staff
  • Adhere to established procedures for appointment scheduling, intake, and record-keeping for all patients
  • Collect appropriate copays, payments on accounts and payments for cash and carry supplies and accurately posts to patient's account
  • Communicate with providers, medical assistants, financial counselors, patient resource coordinators and other support staff as needed
  • Demonstrate sound knowledge of insurance plan participation and ensures appropriate processing of insurance information
  • Manage telephone, fax, and e-mail requests in a timely and organized manner

Requirements

What you’ll need
  • High school diploma or equivalent
  • One year of relevant office experience; Medical office experience preferred
  • Basic knowledge of Microsoft Office; Typing speed of at least 35 WPM with high accuracy

Benefits

Comp & perks
  • Health insurance
  • Paid time off
  • Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
patient information managementinsurance verificationappointment schedulingrecord-keepingpayment processingoffice supply purchasingoffice equipment maintenancetypingMicrosoft Office
Soft Skills
communicationorganizational skillsinterpersonal skillsadministrative supportliaison skillstimeliness
Certifications
high school diploma