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Registration Coordinator
OrthoVirginiaRegistration Coordinator at OrthoVirginia serving as the first point of contact for patients and visitors. Managing administrative duties and assisting with office operations in a collaborative environment.
About the role
Key responsibilities & impact- Maintain the registration desk, answer phone lines, and schedule appointments
- Enter and update patient information, verify insurance coverage, obtain authorizations, and collect co-pays
- Provide administrative support to providers as needed
- Provide general office assistance including purchasing of office supplies, maintenance of office equipment
- Coordinate with billing office on collections and balancing payments
- Serve as liaison between patients and the clinical staff
- Adhere to established procedures for appointment scheduling, intake, and record-keeping for all patients
- Collect appropriate copays, payments on accounts and payments for cash and carry supplies and accurately posts to patient's account
- Communicate with providers, medical assistants, financial counselors, patient resource coordinators and other support staff as needed
- Demonstrate sound knowledge of insurance plan participation and ensures appropriate processing of insurance information
- Manage telephone, fax, and e-mail requests in a timely and organized manner
Requirements
What you’ll need- High school diploma or equivalent
- One year of relevant office experience; Medical office experience preferred
- Basic knowledge of Microsoft Office; Typing speed of at least 35 WPM with high accuracy
Benefits
Comp & perks- Health insurance
- Paid time off
- Flexible work arrangements
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
patient information managementinsurance verificationappointment schedulingrecord-keepingpayment processingoffice supply purchasingoffice equipment maintenancetypingMicrosoft Office
Soft Skills
communicationorganizational skillsinterpersonal skillsadministrative supportliaison skillstimeliness
Certifications
high school diploma