Engagement Manager

Orium

Engagement Manager leading delivery of digital commerce and retail technology initiatives at Orium. Client-facing role requiring project management and relationship building across the Americas.

Posted 5/6/2026full-timeRemote • 🇲🇽 MexicoMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Serve as the primary delivery point of contact for clients, leading conversations related to timelines, budget, risks, and delivery health.
Build trusted relationships with client stakeholders, proactively managing expectations and navigating complex discussions.
Facilitate planning sessions and alignment workshops to ensure shared understanding of milestones, dependencies, and delivery commitments.
Provide transparent reporting on budget tracking, cost variance, and project health indicators.
Partner closely with Product Managers to ensure scope clarity while maintaining delivery predictability.
Lead end-to-end project execution from initiation through launch.
Own budget monitoring, resource alignment, and financial tracking throughout the engagement lifecycle.
Identify risks early, articulate impact, and drive timely mitigation strategies.
Guide cross-functional teams (Product, Design, Engineering, QA, Architecture) through Agile delivery frameworks.
Ensure consistent execution of Scrum ceremonies and delivery best practices.
Champion continuous improvement in delivery processes and methodologies across engagements.
Contribute to strengthening Orium’s delivery maturity and operational excellence.

Requirements

What you’ll need

3+ years of experience in project management, delivery management, or client-facing consulting roles within professional services environments.
Demonstrated success delivering design and development projects — ideally within eCommerce, retail technology, or digital platforms.
Hands-on experience managing timelines, budgets, risk registers, and cross-functional delivery teams.
Confident leading client-facing discussions, including challenging conversations around scope, timelines, and budget impact.
Proven experience working with US or Canadian clients, with strong cross-cultural communication skills.
Solid understanding of Agile frameworks and modern product development environments.
Ability to balance structure and adaptability in fast-paced, evolving project environments.
Fluent in both Spanish and English — written and verbal.
Familiarity with eCommerce, headless architecture, retail POS/OMS systems, or enterprise digital transformation is an asset.

Benefits

Comp & perks

Flexible schedule of full-time hours with a remote-first setup—focus on results, not where you work.
Ongoing opportunities for professional development, including certifications, conferences, and in-house mentorship.
Benefits required by Mexican law, in full compliance with local regulations.
Benefits above the law to support your well-being and quality of life.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementdelivery managementbudget monitoringrisk managementAgile frameworksScrumcross-functional team leadershiptimeline managementfinancial trackingeCommerce

Soft Skills

client relationship managementcommunicationexpectation managementproblem-solvingadaptabilitycross-cultural communicationleadershipfacilitationcontinuous improvementcollaboration