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Electric Vehicle Field Service Technician
Orange EVField Service Technician responsible for servicing Orange EV vehicles and collaborating with customers and service teams. Role involves diagnostics, repairs, and technical support.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in diagnosing and repairing electric vehicles, with a strong focus on customer service and technical support. Proficient in data analysis and reporting to enhance vehicle performance and service strategies.
Highest-signal resume keywords
Field Service ActivitiesVehicle Diagnosis and RepairCustomer Service PrinciplesMS Office Suite ProficiencyAnalytical Problem Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Vehicle RepairRoot Cause AnalysisData EvaluationService ReportingField UpgradesTool and Parts Warehousing
Soft Skills
Clear ArticulationGoal Setting and PrioritizationAdaptability to Changing Priorities
Tools & Technologies
Remote Monitoring SystemMS ExcelMS WordMS TEAMS
Industry Keywords
Automotive IndustryElectrical IndustryField ServiceTechnical Support
About the role
Key responsibilities & impact- Perform Field Service activities for all local Orange EV Vehicles
- Diagnose, repair, and provide root cause analysis
- Evaluate Remote Monitoring System data to identify possible performance related concerns as well as to study vehicle utilization
- Accurately record all Service work and develop pertinent reports
- Collaborate with customers and third-party service providers
- Provide technical support for sales and marketing efforts
- Perform field upgrades or retrofits
- Facilitate tool and parts warehousing
- Plan and execute a complete Service strategy for the region
Requirements
What you’ll need- High School Diploma; related technical degree preferred
- 1 or more years’ experience in the automotive or electrical industries
- Intermediate to Advanced level experience with MS Office Suite, including Excel, Word, and TEAMS
- Knowledge of principles and processes for providing superior customer service
- Analytical approach to problem solving
- Ability to routinely lift up to 50 lbs at waist level and occasionally up to 75- 100 lbs
- Ability to squat, sit, lie under, or climb on the vehicle routinely
- Ability to handle many functions at one time and adjust to rapidly changing priorities and schedules
- Ability to set and prioritize goals and achieve them according to a schedule
- Ability to execute and follow through on instructions given by the supervisor
- Ability to articulate clearly when writing, including composition, spelling, and punctuation.
Benefits
Comp & perks- Health insurance
- Paid time off
- Professional development opportunities