IT Support Specialist – 2nd and 3rd Level Support
OppCourt
AzureLinux
IT Support Specialist — 2nd and 3rd Level
OppCourt
full-time
Posted on:
Location Type: Hybrid
Location: Chemnitz • 🇩🇪 Germany
Visit company websiteSalary
💰 €60,000 - €80,000 per year
Job Level
JuniorMid-Level
Tech Stack
AzureLinux
About the role
- Technical contact for customers and support for the Account Manager
- Planning, implementation and maintenance of IT projects
- Handling 2nd- and 3rd-level support requests
- Managing multiple customer systems
- Coordinating technical deployments and providing presales support
- Further development of customer infrastructures
- Documenting technical solutions and maintaining the knowledge base
Requirements
- Completed IT training or equivalent qualification
- Minimum 2 years of professional experience in IT support
- Strong knowledge in:
- – Microsoft Azure and Microsoft 365 (highest priority)
- – Backup software
- – Linux server systems
- – Network and firewall configuration
- – Endpoint protection, Exchange and telephony systems
- Fluent German language skills (at least C1)
- Driver’s license class B
Benefits
- Monthly performance bonus
- Flexible home office policy and option for a company car
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Microsoft AzureMicrosoft 365Backup softwareLinux server systemsNetwork configurationFirewall configurationEndpoint protectionExchange systemsTelephony systems
Soft skills
Customer supportProject planningTechnical documentationCoordinationProblem-solving
Certifications
IT training