Operations Mission Manager

Open Cosmos

Manager responsible for overseeing satellite mission operations, ensuring data delivery and performance for Open Cosmos. Collaborating with technical teams globally and managing customer relationships across various locations.

Posted 6/14/2026full-time🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Owning the performance of assigned satellite missions, ensuring reliable and high-quality data delivery across the full service chain
Acting as the primary point of contact for satellite owners and promoters, managing relationships and aligning on mission objectives
Monitoring mission health and performance across space and ground segments, proactively identifying risks and issues
Coordinating resolution of satellite, ground segment, and data-related incidents, ensuring timely and effective outcomes
Providing regular reporting on mission performance, service levels, and delivery against agreed objectives
Ensuring alignment and coordination across flight operations, ground systems, and data platform teams
Managing third-party partners and subcontractors contributing to mission delivery
Supporting the Growth team in pre-sales activities, contributing operational insight to satellite operations proposals
Identifying opportunities to improve mission performance, service reliability, and operational efficiency

Requirements

What you’ll need

Strong customer-focused mindset, with the ability to align technical delivery to customer objectives
Ability to understand and translate customer business goals into operational outcomes
Capability in project and programme management, including planning, execution, and risk management
Strong issue management and problem-solving skills, particularly in complex, cross-system environments
Ability to coordinate across multiple technical teams and stakeholders with strong communication, negotiation, and stakeholder management skills
Understanding of satellite operations, including flight segment, ground segment, and mission workflows
Knowledge of data processing systems and platforms, particularly in Earth Observation or similar domains
Understanding of systems engineering principles and end-to-end system interactions
Familiarity with project management methodologies like Agile, waterfall or hybrid approaches
Awareness of ECSS standards and space industry practices
Understanding of software systems and infrastructure supporting mission and data delivery
Knowledge of geospatial data and imagery service chains, including performance and quality considerations
Accountability, taking ownership of mission performance and delivery outcomes whilst being comfortable operating in ambiguity, navigating complex and evolving mission environments with sound judgement

Benefits

Comp & perks

A mission-driven company making space accessible to help solve real-world challenges
A diverse, ambitious, and supportive team
Equal opportunity employer
Dedicated to fostering a workplace built on respect, dignity, and belonging

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementrisk managementdata processing systemssystems engineeringAgile methodologywaterfall methodologygeospatial datasatellite operationsmission workflowsperformance analysis

Soft Skills

customer-focused mindsetproblem-solvingcommunication skillsnegotiation skillsstakeholder managementcoordinationaccountabilityoperational insightrelationship managementadaptability