Senior BigPanda Engineer – AIOps Subject Matter Expert

Ontrac Solutions

Senior BigPanda Engineer with AIOps expertise for Ontrac Solutions, specializing in business transformation.

Posted 7/30/2026contractChicago • California, Illinois, New York • 🇺🇸 United StatesSenior💰 $90 - $100 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in BigPanda administration, Google Cloud Platform (GCP) monitoring, and AIOps strategies to enhance observability and reduce alert fatigue. Capable of leading training sessions and workshops to communicate complex technical workflows effectively.

Highest-signal resume keywords

BigPanda AdministrationGoogle Cloud Platform (GCP)AIOps ConceptsEnterprise Monitoring ToolsAlgorithmic Event Correlation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

BigPanda ImplementationData IngestionNormalizationDeduplicationCorrelationEnrichmentCloud MonitoringAlert Noise ReductionRoot-Cause AnalysisITSM Processes

Soft Skills

Verbal CommunicationVisual CommunicationTrainingWorkshop Facilitation

Tools & Technologies

MoogsoftNetcoolDynatraceGCP Cloud MonitoringGCP Cloud Logging

Industry Keywords

Observability LifecycleTelemetry StreamsIncident Response WorkflowsCross-Functional Teams

Tech Stack

Tools & technologies

CloudGoogle Cloud PlatformITSM

About the role

Key responsibilities & impact

Act as the primary platform Administrator, Consultant, and Trainer for the BigPanda ecosystem, steering its long-term roadmap and maturity.
Design and maintain seamless ingestion pipelines from Google Cloud Platform (GCP) telemetry streams (including GCP Cloud Monitoring/Logging) into the BigPanda correlation platform.
Own the end-to-end observability lifecycle, explicitly driving strategy for high-scale data ingestion, normalization, deduplication, correlation, and enrichment across enterprise cloud ecosystems.
Architect seamless integrations between BigPanda, incoming monitoring systems (like Moogsoft, Netcool, Dynatrace), and downstream ITSM ticketing/incident response workflows.
Apply advanced AIOps concepts to reduce alert fatigue, drastically lower Mean Time to Resolution (MTTR), and automate root-cause analysis.
Lead training sessions and strategy workshops for cross-functional engineering teams, utilizing a clear, confidence-inspiring "whiteboard approach" to explain complex data relationships.

Requirements

What you’ll need

5+ years of hands-on experience spanning the lifecycle of BigPanda implementation, configuration, and day-to-day administration.
Practical experience working with Google Cloud Platform (GCP) monitoring frameworks and understanding how cloud-native events map to correlation engines.
Solid foundational experience with enterprise monitoring and APM tools such as Moogsoft, Netcool, and Dynatrace.
Deep conceptual and practical understanding of algorithmic event correlation, alert noise reduction, and modern ITSM processes.
Exceptional verbal and visual communication skills, with a proven ability to map out complex technical workflows on the fly.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Ontrac Solutions Website LinkedIn All Job Openings 11 - 50 employees Founded 2010 🤖 Artificial Intelligence 💼 Consulting 🤝 B2B Artificial Intelligence
Consulting
B2B Ontrac Solutions is an AI-first technology services firm that helps organizations design, implement, and scale AI-driven systems, cloud architectures, and enterprise platform integrations. They provide AI strategy and generative AI implementation (including RAG and intelligent search), cloud migration and optimization (multi-cloud architecture, Kubernetes, Terraform, GitOps, and FinOps), data and integration engineering, CRM/CMS/e-commerce platform development, and embedded technical talent / staff augmentation to move AI from experimentation into production. With innovation hubs in Chicago and Karachi, Ontrac focuses on delivering production-ready AI and cloud solutions that drive measurable business outcomes. Senior BigPanda Engineer – AIOps Subject Matter Expert Job not on LinkedIn 🔥 1 hour ago 🏢🏡 Chicago – Hybrid 💵 $90 - $100 / hour ⏳ Contract/Temporary 🟠 Senior 🧑‍💻 Full-stack Engineer Cloud Google Cloud Platform ITSM Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Act as the primary platform Administrator, Consultant, and Trainer for the BigPanda ecosystem, steering its long-term roadmap and maturity.
Design and maintain seamless ingestion pipelines from Google Cloud Platform (GCP) telemetry streams (including GCP Cloud Monitoring/Logging) into the BigPanda correlation platform.
Own the end-to-end observability lifecycle, explicitly driving strategy for high-scale data ingestion, normalization, deduplication, correlation, and enrichment across enterprise cloud ecosystems.
Architect seamless integrations between BigPanda, incoming monitoring systems (like Moogsoft, Netcool, Dynatrace), and downstream ITSM ticketing/incident response workflows.
Apply advanced AIOps concepts to reduce alert fatigue, drastically lower Mean Time to Resolution (MTTR), and automate root-cause analysis.
Lead training sessions and strategy workshops for cross-functional engineering teams, utilizing a clear, confidence-inspiring "whiteboard approach" to explain complex data relationships. 🎯 Requirements
5+ years of hands-on experience spanning the lifecycle of BigPanda implementation, configuration, and day-to-day administration.
Practical experience working with Google Cloud Platform (GCP) monitoring frameworks and understanding how cloud-native events map to correlation engines.
Solid foundational experience with enterprise monitoring and APM tools such as Moogsoft, Netcool, and Dynatrace.
Deep conceptual and practical understanding of algorithmic event correlation, alert noise reduction, and modern ITSM processes.
Exceptional verbal and visual communication skills, with a proven ability to map out complex technical workflows on the fly. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs