Recoveries Strategy Manager

ONMO

Recoveries Strategy Manager leading customer recovery strategy at Onmo. Focusing on increasing recovery rates while ensuring fair treatment for customers.

Posted 7/4/2026full-timeLondon • 🇬🇧 United KingdomSeniorLeadWebsite

About the role

Key responsibilities & impact

Owning relationships with panel of debt collection agencies and debt purchasers
Identifying strategic opportunities to drive recovery rate
Implementing segmentation for recoveries strategies
Negotiating commission rates and other commercial relationships with suppliers
Operate a strong control environment on: payments and invoicing account statuses live listing placements and closures minimising buybacks and unexpected costs
Identifying opportunities to onboard new and additional suppliers that will add strategic value

Requirements

What you’ll need

7+ years’ experience in commercial, portfolio, or collections management within consumer credit, preferably credit cards.
Strong knowledge of FCA consumer credit regulation, including responsible lending, collections, and debt sale practices.
Strong track record with relationship management, with the ability to onboard, communicate, and negotiate with suppliers.
Strong strategic business thinker
Proven expertise in collections and recoveries strategy.
Experience in fintech or fast-growing financial services preferred.

Benefits

Comp & perks

Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Debt CollectionPortfolio ManagementNegotiationPayments ControlInvoicing ManagementSupplier OnboardingRecovery Rate OptimizationSegmentation ImplementationCommercial Relationship ManagementDebt Sale Practices

Soft Skills

CommunicationStrategic Thinking