Payroll Specialist II

OneSource Virtual

Payroll Specialist II providing payroll processing support for OSV’s Managed Payroll customers. Collaborating with teams to ensure compliance and timely resolution of issues in payroll processing.

Posted 7/11/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in end-to-end payroll processing, including payroll configuration, compliance, and tax management. Proven ability to manage multiple clients while ensuring high satisfaction levels and meeting service level agreements.

Highest-signal resume keywords

End-To-End Payroll ProcessingPayroll ConfigurationPayroll ComplianceCustomer ExperienceMicrosoft Excel

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payroll ProcessingPayroll LogicTroubleshootingPayroll TaxesMulti-Jurisdiction TaxPayroll Year EndW-2 SupportResearchPayroll Adjustments

Soft Skills

Strong Written CommunicationStrong Verbal Communication

Tools & Technologies

Microsoft WordWorkday

Industry Keywords

Managed PayrollClient SatisfactionService Level Agreements

About the role

Key responsibilities & impact

Provide full end-to-end payroll processing support for OSV’s Managed Payroll customers
Manage multiple customers with various deadlines in a fast-paced work environment
Support Workday payroll configuration and year-end support
Act as named Specialist for Managed Payroll and Payroll Administrative customers
Manage and respond to cases daily to ensure service level agreements and high client satisfaction levels
Troubleshoot quarter and year-end audit reports and make recommendations to customers

Requirements

What you’ll need

Associates degree or higher preferred
3+ years of Payroll experience involving end-to-end processing, research, payroll logic, and troubleshooting
3+ years of Customer Experience, or proven skills to operate at this experience level
Advanced Proficiency with Microsoft Word and Excel
Strong understanding of Payroll Taxes, intermediate Payroll configuration and Payroll Compliance
Multi-jurisdiction tax, Payroll Year End, and W-2 Support and Adjustments experience
Strong written and verbal communication skills

Benefits

Comp & perks

Values-based culture
Upward mobility
Professional development opportunities