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Manager, Document Operations
OneSource VirtualDocument Operations Manager leading document handling processes for OneSource Virtual with a focus on efficiency, compliance, and team management.
About the role
Key responsibilities & impact- Lead document handling from mail/digital intake to secure storage
- Oversee daily tasks like scanning, indexing, printing, and mailroom operations
- Maintain uptime and performance of document management systems
- Hire, train, and manage document control staff
- Develop and implement document control procedures
Requirements
What you’ll need- Bachelor's degree
- 5-7 years in operations or production support
- Strong analytical and problem-solving skills
- Project management experience
- Customer service orientation
- Process documentation skills
- Experience with SaaS operations (preferred)
Benefits
Comp & perks- Values-based culture
- Upward mobility
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
document management systemsscanningindexingprintingdocument control proceduresSaaS operationsoperations supportproduction supportprocess documentation
Soft Skills
analytical skillsproblem-solving skillsproject managementcustomer service orientationstaff managementtrainingleadership
Certifications
Bachelor's degree