OneSource Virtual

Services Enablement Analyst

OneSource Virtual

full-time

Posted on:

Location Type: Remote

Location: Texas • United States

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About the role

  • Assisting with Workday setup of OneSource Virtual services inside the Workday tenant and security framework
  • Collaborate effectively with your team to gain knowledge on Services implementation methodology.
  • Get a clear understanding of the process flows across all the different systems/technologies involved to take our customers live successfully.
  • Identify issues and escalate appropriately.
  • Assist in the transition of the customer from implementation team to client services team/support.
  • Review assigned cases to identify resolutions across customers and/or internal users
  • Assisting to ensure projects are delivered with the budget and on-time.
  • Assist team with special projects in flight.
  • Assist with testing and documentation of existing and new Service offerings.
  • Assumes other duties as assigned by Manager

Requirements

  • Bachelor's degree or equivalent combination of education and experience (MIS, CS, HR)
  • 0 -2+ years technical experience in HR, Payroll, or HRIS
  • Working knowledge with at least one of the following business areas: Human Resources, Benefits, Payroll are highly desired.
  • Workday Experience Preferred
Benefits
  • Values-based culture
  • Upward mobility
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Workday setupServices implementation methodologyTestingDocumentationIssue identificationCase resolution
Soft Skills
CollaborationProblem-solvingCommunicationTime management
Certifications
Bachelor's degreeMISCSHR