OneSource Virtual

Payroll Tax Training Manager

OneSource Virtual

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Provide strategic leadership for the comprehensive customer training organization
  • Oversee the development and delivery of world-class training programs for the tax compliance platform
  • Build and execute comprehensive communication plans for training initiatives across teams
  • Handle conversations with staff and clients regarding training effectiveness
  • Clearly identify and mentor successors within the training organization
  • Prepare materials for business presentations and training-focused content
  • Develop measurable goals for the training organization that align with company objectives
  • Negotiate and coordinate training delivery with teams to ensure support for broader initiatives
  • Lead strategic development of training curriculum, methodologies, and delivery platforms
  • Drive AI integration strategy for training operations
  • Establish and maintain partnerships with industry organizations and certification bodies
  • Oversee development of certification programs and competency frameworks
  • Lead cross-functional collaboration with product development teams
  • Establish training metrics and KPIs demonstrating impact

Requirements

  • Bachelor's degree in Education, Instructional Design, Business Administration, or related field; Master's degree strongly preferred.
  • 5+ years of training and development experience with demonstrated progression through increasing levels of responsibility and strategic impact.
  • 3+ years of leadership experience managing training organizations, with responsibility for strategic planning, team development, and organizational design.
  • 5+ years of experience in customer-facing training roles, preferably in SaaS, technology, or financial services environments.
  • Proven track record of building training organizations from concept to implementation with measurable business impact and customer success outcomes.
  • Executive presentation and communication experience with ability to represent the organization at industry events and deliver strategic information to senior leadership.
  • Advanced experience with AI and educational technology including strategic implementation of learning management systems and innovative training platforms.
  • Understanding of payroll tax compliance sufficient to guide training strategy and ensure alignment with regulatory requirements.
Benefits
  • values-based culture
  • upward mobility
  • professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
training program developmentcurriculum developmentstrategic planningorganizational designtraining metricsKPI developmentAI integrationlearning management systemseducational technologycustomer success outcomes
Soft Skills
strategic leadershipmentoringcommunicationnegotiationcross-functional collaborationpresentation skillsteam developmentorganizational impactcustomer-facing skillsrelationship building