Payroll Tax Training Manager
OneSource Virtual
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide strategic leadership for the comprehensive customer training organization
- Oversee the development and delivery of world-class training programs for the tax compliance platform
- Build and execute comprehensive communication plans for training initiatives across teams
- Handle conversations with staff and clients regarding training effectiveness
- Clearly identify and mentor successors within the training organization
- Prepare materials for business presentations and training-focused content
- Develop measurable goals for the training organization that align with company objectives
- Negotiate and coordinate training delivery with teams to ensure support for broader initiatives
- Lead strategic development of training curriculum, methodologies, and delivery platforms
- Drive AI integration strategy for training operations
- Establish and maintain partnerships with industry organizations and certification bodies
- Oversee development of certification programs and competency frameworks
- Lead cross-functional collaboration with product development teams
- Establish training metrics and KPIs demonstrating impact
Requirements
- Bachelor's degree in Education, Instructional Design, Business Administration, or related field; Master's degree strongly preferred.
- 5+ years of training and development experience with demonstrated progression through increasing levels of responsibility and strategic impact.
- 3+ years of leadership experience managing training organizations, with responsibility for strategic planning, team development, and organizational design.
- 5+ years of experience in customer-facing training roles, preferably in SaaS, technology, or financial services environments.
- Proven track record of building training organizations from concept to implementation with measurable business impact and customer success outcomes.
- Executive presentation and communication experience with ability to represent the organization at industry events and deliver strategic information to senior leadership.
- Advanced experience with AI and educational technology including strategic implementation of learning management systems and innovative training platforms.
- Understanding of payroll tax compliance sufficient to guide training strategy and ensure alignment with regulatory requirements.
Benefits
- values-based culture
- upward mobility
- professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
training program developmentcurriculum developmentstrategic planningorganizational designtraining metricsKPI developmentAI integrationlearning management systemseducational technologycustomer success outcomes
Soft skills
strategic leadershipmentoringcommunicationnegotiationcross-functional collaborationpresentation skillsteam developmentorganizational impactcustomer-facing skillsrelationship building