Manager, Project Operations
OneSource Virtual
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
Tech Stack
PMP
About the role
- Lead and manage a team of project managers, specialists, coordinators, and support staff
- Oversee day-to-day execution of customer onboarding, upgrades/downgrades, add-on services, ACA/Open Enrollment, M&A-related, and other projects managed by the PMO
- Partner with the Consulting Services team to ensure seamless delivery of projects
- Monitor project performance, resource utilization, and team capacity
- Support the PMO in implementing governance, tools, and delivery standards
- Coach and develop team members through feedback, training, and career development
- Identify and resolve delivery risks, bottlenecks, and escalations
- Participate in Projects as a Project Manager, Engagement Leader, or Executive Sponsor to support our teams and customers
- Contribute to continuous improvement initiatives across the PMO
- Communicate, collaborate, and partner with other teams across OSV, including but not limited to Sales, Marketing, Customer Success, R&D, and Service Delivery.
Requirements
- Bachelor’s degree
- 7+ years of experience in project management, with 2+ years in a people leadership role
- Proven ability to manage customer-facing projects in a fast-paced environment
- Strong collaboration skills, especially with consulting, product, and customer success teams
- Excellent communication, problem-solving, and organizational skills
- Preferred PMP or equivalent certification preferred
- Experience with Workday deployments and implementations
- Knowledge of Payroll, Tax, and Benefits.
Benefits
- Innovative technology and services for HR, payroll, and finance
- Values-based culture
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementcustomer onboardingresource utilizationdelivery standardscontinuous improvementWorkday deploymentsimplementations
Soft skills
leadershipcollaborationcommunicationproblem-solvingorganizational skillscoachingfeedbacktraining
Certifications
PMP