About the role
- Assisting with Workday setup of OneSource Virtual services inside the Workday tenant and security framework
- Collaborate effectively with your team to gain knowledge on Services implementation methodology.
- Get a clear understanding of the process flows across all the different systems/technologies involved to take our customers live successfully.
- Identify issues and escalate appropriately.
- Assist in the transition of the customer from implementation team to client services team/support.
- Assist with other assigned activities within functional area to ensure ongoing support of OneSource Virtual initiatives.
- Review assigned cases to identify resolutions across customers and/or internal users
- Assisting to ensure projects are delivered with the budget and on-time.
- Assist team with special projects in flight.
- Assist with testing and documentation of existing and new Service offerings.
- Assumes other duties as assigned by Manager
Requirements
- Bachelor's degree Required or equivalent combination of education and experience (MIS, CS, HR)
- 0 -2+ years technical experience in HR, Payroll, or HRIS
- Working knowledge with at least one of the following business areas: Human Resources, Benefits, Payroll are highly desired.
- Workday Experience Preferred
- upward mobility
- professional development with opportunities of all kinds
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Workday setupServices implementation methodologyProcess flowsTestingDocumentation
Soft skills
CollaborationProblem-solvingCommunicationTime management
Certifications
Bachelor's degreeMISCSHR