OneDigital

Client Advocate

OneDigital

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $65,000 - $75,000 per year

Job Level

Mid-LevelSenior

About the role

  • Assist clients and their employees with various benefit questions which may include: Finding physicians; Understanding benefit plans; Reviewing and resolving claims; Resolving transition of care issues; Assistance with authorization/approval issues; Confirming the member cost-share under their plan; Completing annual benchmark reports; Completing annual employee survey reports; Coordinate client events such as health fairs and wellness meetings
  • They will work under the direction of the Account Manager and collaboratively as part of an internal team

Requirements

  • Strong verbal and written communication skills
  • Strong mathematical and analytical skills
  • Effective relationship builder
  • Proficiency with computer programs, specifically Microsoft Office and Excel
  • Positive, can-do attitude
  • Ability to be flexible and adapt easily to change and a fast-paced environment
  • Detail-oriented approach to work
  • Ability to effectively manage high volumes of work
  • Strong organizational skills
  • Education, Training and Experience: Bachelor’s Degree, required
  • Previous experience working in insurance/employee benefits, preferred
  • Valid California Life and health license, required within 90 days
  • Other: License required after 90 days