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Benefits Consultant
OneDigitalBenefits Consultant managing client accounts at OneDigital, overseeing service delivery, benefit design, and client relationships. Collaborating with teams to ensure client satisfaction and profitability.
About the role
Key responsibilities & impact- Retaining clients and their existing book of business
- Overseeing strategy, financial analysis, benefit design, plan renewals, benchmarking, and overall service delivery
- Effectively communicating OneDigital’s value proposition and latest industry trends to active clients
- Developing sophisticated benefit design and renewal strategies and driving the development of solutions to address complex client issues
- Working closely with account management and/or client service teams on pre-renewal strategy, RFP distribution, SPR’s, open enrollment strategy, and post-renewal analysis
- Determining the full scope of services to be provided to client
- Clearly establishing and communicating timelines with the client service team(s) and keeping them apprised of changes and renewal updates
- Maintaining accountability for revenue and profitability for client accounts and projects
- Monitoring the success of projects in terms of scope, budget, timeliness, and client satisfaction
- Overseeing the onboarding of new clients by working collaboratively with client service team(s) to establish the implementation plan, team, and timeline
- Ensuring client service team(s) exceed client expectations
- Growing book through cross-selling opportunities
- Cultivating and maintaining strong relationships with clients and carriers
- Establishing effective carrier/vendor relationships to serve clients in benefits procurement and administration
- Attending carrier events to remain up to date and knowledgeable of carrier plans and changes
- Maintaining a full understanding of the insurance markets, funding alternatives, networks, and benefit plan options
- Ensuring accuracy of client data in CRM
- Remaining fully knowledgeable on compliance issues governed by legislation and regulations impacting employer-sponsored health and welfare plans such as HIPAA, ERISA, Tax Code SEC 125, PPACA and state-sponsored health insurance exchanges
Requirements
What you’ll need- 3+ years’ of benefits consulting experience, required
- Bachelor’s Degree, preferred
- Must be up to date and knowledgeable on Health Care Reform and health and ancillary insurance products
- Must have a practical knowledge of quoting process and tools
- Must be proficient in Microsoft Excel and familiar with database applications
- Valid life and health insurance license, required
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
benefit designfinancial analysisRFP distributionopen enrollment strategyproject managementclient data accuracyquoting processhealth insurance productsancillary insurance productscompliance knowledge
Soft Skills
client retentioncommunicationrelationship buildingstrategic thinkingaccountabilitycollaborationproblem-solvingtime managementclient satisfactioncross-selling
Certifications
life insurance licensehealth insurance license