Tech Stack
DNSiOSSwitchingTCP/IPVoIP
About the role
- Design, configure, and implement complex AV systems tailored to business and meeting requirements
- Deploy and maintain Zoom Room and Microsoft Teams Room (MTR) environments, including hardware and software integration
- Install, configure, and support AV equipment including NEAT Bars, Polycom systems, Logitech Rally, AVer cameras, projectors, sound systems, and iPad controllers, for both on premises and remotely
- Conduct advanced troubleshooting of AV and network-related issues, including audio, video, control systems, and connectivity problems, for both on premises and remotely
- Calibrate audio and video systems for optimal performance and user experience
- Provide expert technical support for live events, executive meetings, and day-to-day conferencing needs
- Mentor and guide junior engineers and technicians, providing technical leadership and training
- Lead AV projects from design through completion, ensuring timelines, budgets, and quality standards are met
- Document AV system designs, network topologies, room configurations, and support procedures
- Collaborate with IT, Facilities, and vendor partners to ensure seamless AV and IT system integration
- Stay current with emerging AV technologies, unified communications trends, and best practices
Requirements
- Bachelor's degree in Audio-Visual Technology, Electrical Engineering, Information Technology, or a related field (or equivalent professional experience)
- 5–7+ years of progressive experience in AV engineering, installation, and support
- Experienced with Large Enterprise enviroments, services and solutions(multi-site and remote office)
- Proficiency in deploying and supporting Zoom Rooms, Microsoft Teams Rooms, and similar collaboration platforms
- Familiar with Zoom app and Zoom Portal solutions( SSO, Vanity URL, User Management, etc…)
- Hands-on experience with NEAT, Polycom, Logitech, AVer hardware, and iOS device integration
- Strong understanding of AV signal flow, networking basics (including SIP and VoIP protocols), and room acoustics
- Experience with AV control systems such as Crestron, Extron, or similar is a plus
- Knowledge of low-voltage wiring, cable management, and termination standards
- Certification in AV technologies such as CTS (Certified Technology Specialist) or CTS-D (Certified Technology Specialist - Design) is highly preferred
- Additional networking certifications (e.g., CCNA) are a plus