Client Advocate

OneDigital

Client Advocate responsible for assisting employees with benefit plan questions at OneDigital. Handling inquiries and coordinating client events within a collaborative team environment.

Posted 5/9/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $71,000 - $75,000 per yearWebsite

About the role

Key responsibilities & impact

Assist clients and their employees with various benefit questions
Handle incoming phone calls and emails
Work under the direction of the Account Manager
Coordinate client events such as health fairs and wellness meetings
Complete annual benchmark reports and employee survey reports

Requirements

What you’ll need

Bachelor’s Degree, required
Previous experience working in insurance/employee benefits, preferred
Valid California Life and health license, required within 90 days
Strong verbal and written communication skills
Strong mathematical and analytical skills
Effective relationship builder
Proficiency with Microsoft Office and Excel
Detail-oriented approach to work
Ability to effectively manage high volumes of work
Strong organizational skills

Benefits

Comp & perks

Health insurance
Wellbeing benefits
Retirement benefits
Paid time off
Overtime pay for non-exempt employees
Learning and development programs
Job-related expense reimbursement
Employee perks and discounts

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

mathematical skillsanalytical skillsproficiency with Microsoft Officeproficiency with Excel

Soft Skills

verbal communication skillswritten communication skillsrelationship buildingdetail-orientedorganizational skillsability to manage high volumes of work

Certifications

Bachelor’s DegreeCalifornia Life and health license