Benefits Technology Administration Associate

OneDigital

Client Success Associate overseeing cloud-based benefits administration tool configurations for OneDigital. Building stakeholder relationships and ensuring compliance with HIPAA standards in service delivery.

Posted 5/9/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $50,000 - $65,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Configure and oversee a cloud-based benefits administration tool
Develop relationships, influence strategic direction and maximize client value
Maintain documentation on workflows, procedures, and protocols
Retrieve web-based data
Prepare data for loading by entering submitted data into standardized format
Configure open enrollment lifecycle to ensure it meets the customer’s workflow needs
User interface testing and data validation
Serve as the BenAdmin platform single point of contact for customers post-implementation including expansion and issue escalation
Build relationships with stakeholders to facilitate successful solutions
Ensure the protection and security of a consumer’s personal, confidential and identifiable information in a professional and responsible manner, according to the standards and requirements of the Health Insurance Portability and Accountability Act (HIPAA)
Navigate platform resources, helping customers maximize the use of platform
Meet or exceed department goals as defined
Complete other duties and projects as assigned

Requirements

What you’ll need

Current life and health insurance license, preferred
2 years’ work experience in a broker agency, benefit administration firm, carrier or TPA, preferred
Driven, self-motivated, and disciplined with a positive attitude
Flexible approach, able to operate effectively with uncertainty and change
Excellent communication and interpersonal skills
Ability to manage multiple assignments at one time
A high level of accuracy and attention to detail is required
Strong analytical and problem solving skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

cloud-based benefits administrationdata validationuser interface testingdata entryworkflow documentationdata retrievalopen enrollment lifecycle configuration

Soft Skills

relationship buildinginfluencing strategic directioncommunication skillsinterpersonal skillsattention to detailanalytical skillsproblem solvingself-motivatedflexibilitydiscipline

Certifications

life and health insurance license