OneDigital

Account Manager - Hybrid (Irvine, CA)

OneDigital

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $75,000 - $100,000 per year

Job Level

Mid-LevelSenior

About the role

  • Account Manager will be a key member of the client service team, managing day-to-day service needs of mid-market clients (100-1,000 lives)\n
  • Partner with the lead Benefit Consultant to support renewal preparation, carrier/vendor coordination, and ongoing strategy execution\n
  • Serve as main point of contact for client questions, service requests, and issue resolution\n
  • Coordinate internal team resources to execute tasks related to plan design changes, compliance deliverables, open enrollment, and employee communication\n
  • Track timelines, deliverables, and open items to ensure client commitments are met with efficiency and follow-through\n
  • Learn and grow understanding of alternative funding models (e.g., self-funding, level-funding) to prepare for future opportunities\n
  • Support data gathering, benchmarking, reporting, and project management activities in partnership with internal analysts and engagement specialists\n
  • Build trust-based client relationships through responsiveness, accuracy, and attention to detail

Requirements

  • Must be self-motivated and disciplined\n
  • Possess excellent written and verbal communication skills\n
  • Possess strong organizational skills\n
  • Must be very detail-oriented\n
  • Demonstrate leadership capabilities\n
  • Ability to work with clients at a strategic level\n
  • Ability to thrive in fast-paced environment\n
  • Strong grasp of fully insured benefit plans and general employee benefits administration\n
  • Interest in learning about self-funded and alternative funding strategies\n
  • Excellent project management and organizational skills\n
  • Professional and proactive communication style — both written and verbal\n
  • Team player who thrives in a fast-paced, service-oriented environment\n
  • Working knowledge of all Microsoft Office products especially excel and PowerPoint, required\n
  • Experience with database applications, a plus\n
  • Bachelor’s Degree, preferred\n
  • Life & Health License (or ability to obtain within first 90 days)