Account Manager
OneDigital
full-time
Posted on:
Location Type: Hybrid
Location: Scottsdale • Arizona • 🇺🇸 United States
Visit company websiteSalary
💰 $85,000 - $95,000 per year
Job Level
Mid-LevelSenior
About the role
- Manage the day-to-day service needs of a defined block of mid-market clients, typically fully insured and ranging from 100 to 1,000 lives
- Partner with the lead Benefit Consultant to support renewal preparation, carrier/vendor coordination, and ongoing strategy execution
- Serve as the main point of contact for client questions, service requests, and issue resolution throughout the year
- Coordinate internal team resources to execute tasks related to plan design changes, compliance deliverables, open enrollment, and employee communication
- Track timelines, deliverables, and open items to ensure client commitments are met with efficiency and follow-through
- Learn and grow your understanding of alternative funding models (e.g., self-funding, level-funding) to prepare for future opportunities in more complex account support
- Support data gathering, benchmarking, reporting, and project management activities in partnership with internal analysts and engagement specialists
- Build trust-based client relationships through responsiveness, accuracy, and attention to detail
Requirements
- 3+ years of experience in employee benefits account management or group insurance
- Strong grasp of fully insured benefit plans and general employee benefits administration
- Interest in learning about self-funded and alternative funding strategies
- Excellent project management and organizational skills
- Professional and proactive communication style — both written and verbal
- Team player who thrives in a fast-paced, service-oriented environment
- Working knowledge of all Microsoft Office products especially excel and PowerPoint, required
- Experience with database applications, a plus
- Bachelor’s Degree, preferred
- Life & Health License (or ability to obtain within first 90 days)
Benefits
- health insurance
- wellbeing benefits
- retirement plans
- paid time off
- overtime pay for non-exempt employees
- robust learning and development programs
- reimbursement of job-related expenses per the company policy
- employee perks and discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
employee benefits account managementgroup insuranceproject managementbenefit plans administrationdata gatheringbenchmarkingreportingplan design changescompliance deliverablesopen enrollment
Soft skills
communicationorganizational skillsteam playerresponsivenessattention to detailproactive communicationrelationship buildingservice-orientedproblem-solvingadaptability
Certifications
Life & Health License