Virtual Banker

OneAZ Credit Union

Virtual Banker handling loan originations and deposit account needs for OneAZ Credit Union. In-office position located at the Corporate Office in Phoenix, AZ.

Posted 7/27/2026full-timePhoenix • Arizona • 🇺🇸 United StatesMid-LevelSenior💰 $21 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in consumer loan origination and deposit account management while providing exceptional customer service in a call center environment. Strong communication skills and the ability to multitask are essential for effectively managing member interactions and cross-selling products.

Highest-signal resume keywords

Consumer Loan OriginationDeposit Account ManagementCustomer Service ExperienceProfessional Communication SkillsMultitasking Ability

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Written CommunicationVerbal CommunicationTelephone EtiquettePassion for PeopleInnovation

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Call Center EnvironmentFinancial InstitutionMember CareOutbound CallsCross-Selling

About the role

Key responsibilities & impact

This position will work in a call center environment dedicated to meeting our members' loan origination and deposit account needs.
Respond to incoming calls, chats, online applications, or applications from our branches from members who are interested in applying for consumer loans.
Make daily outbound leads calls to bring in new members and cross-sell additional products and services.
Develop a pipeline of consumer loans and deposit accounts that they will manage through funding.
Partner closely with other Member Care associates, Mortgage Loan Originators and back-office support staff.

Requirements

What you’ll need

High School Diploma or GED Required
Some college preferred.
3 to 5 years of similar or related experience. Customer service experience, preferably in financial institution and/or call center.
Strong professional written/verbal communication skills, multitasking ability, and telephone etiquette. (High proficiency)
A passion for people, innovation, and growth.

Benefits

Comp & perks

Generous paid time off: paid holidays, floating holidays, personal days, vacation days, plus sick time
Low-cost Medical, Dental & Vision plans
Paid childcare assistance
Award-winning 401K
Gym fee reimbursement
Tuition Reimbursement
Student loan repayment
...and much more. Explore all the details in our comprehensive Benefits Booklet