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One Team One Dream Business Network, LLC

Account Manager

One Team One Dream Business Network, LLC

Account Manager for Ozone's UK Wholesale team, providing premium coffee solutions. Ensuring an outstanding customer experience while collaborating with senior management.

Posted 5/2/2026full-timeLondon • 🇬🇧 United KingdomJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Join the UK Wholesale team in providing exceptional service to wholesale customers
  • Ensure consistent end-to-end experience in line with Ozone's values
  • Collaborate with the Senior Partnerships Manager and Head of Wholesale
  • Manage relationships and contribute to the growth of the business

Requirements

What you’ll need
  • At least 2 years’ experience in the specialty coffee industry as an Account Manager or similar position
  • Sound knowledge of coffee and a hunger to learn more.
  • Excellent verbal and written communication skills, including a high level of attention to detail.
  • Admin whiz, problem-solver, spreadsheet-lover!
  • Ability to build relationships with colleagues and customers.
  • Above all, an unwavering commitment to customer service and hospitality.

Benefits

Comp & perks
  • Free Coffee (obviously)
  • Half Price restaurant and Café discount
  • Competitive Wage + structured bonus
  • Free Gym Membership*
  • Cycle to Work Scheme*
  • 6 weeks fully paid parental leave, for both Ozone employed parents
  • Flexible working opportunities, with a 9-day fortnight working pattern available*
  • Enhanced leave package, increasing with length of service

ATS Keywords

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Soft Skills
communication skillsattention to detailproblem-solvingrelationship buildingcustomer servicehospitality