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Enterprise Account Manager
Once For AllEnterprise Account Manager responsible for managing enterprise accounts and driving value at Once For All, a SaaS business enabling efficient supply chain management.
About the role
Key responsibilities & impact- Assume ownership of enterprise and strategic customers once onboarding is complete.
- Own the long-term commercial relationship with assigned enterprise, key, and strategic customers.
- Build trusted relationships with senior stakeholders across various departments.
- Develop structured account plans defining stakeholder maps, adoption priorities, growth opportunities, and engagement cadence.
- Identify early risk indicators and lead recovery actions.
- Grow Tender Management and Marketplace adoption across additional teams and divisions.
- Create customer-specific expansion plans that align platform capability with customer priorities.
- Deliver senior, value-led demonstrations tailored to executive sponsors and operational stakeholders.
- Drive consistent publishing activity across enterprise customers by influencing relevant teams.
- Use usage patterns to identify areas of under-adoption and account growth.
Requirements
What you’ll need- Minimum of 4 years’ experience in SaaS account management, enterprise account management, customer success, or strategic commercial relationship management.
- Proven ability to manage high-value, complex, or multi-stakeholder customer accounts.
- Strong commercial judgement, with the ability to identify retention risks, expansion opportunities, and value drivers across a customer portfolio.
- Confidence engaging senior stakeholders and leading consultative conversations with commercial, procurement, estimating, and operational leaders.
- Strong ability to deliver value-led platform demonstrations, strategic workshops, and business review sessions.
- Analytical mindset with the ability to interpret usage data, commercial performance, and adoption trends into clear account actions.
- Highly organised and disciplined in portfolio management, account planning, governance cadence, and CRM hygiene.
- Experience with CRM systems, with Salesforce preferred.
- Able to prioritise effectively, work with ambiguity, and perform with accuracy in a fast-paced commercial environment.
- Credible, dependable, and confident acting as a senior representative for Once For All with both customers and internal stakeholders.
- A natural team player who can provide guidance, share best practice, and support consistent standards across the wider Marketplace team.
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Once For All Website LinkedIn All Job Openings 501 - 1000 employees ☁️ SaaS 🤝 B2B 🏪 Marketplace SaaS
- B2B
- Marketplace Once For All is a European SaaS company and B2B marketplace that provides supply chain management and compliance solutions for the built environment. Its cloud-based platform combines artificial intelligence with public and proprietary compliance and credential data to help construction, building maintenance, and utilities organisations source suppliers, manage compliance and supply-chain risk, demonstrate ESG credentials, and discover new work opportunities. The company operates multiple schemes and a large network of buyers and suppliers across Europe to streamline procurement and supplier verification. Enterprise Account Manager 🔥 26 minutes ago 🏢🏡 Basingstoke – Hybrid 💵 £60k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Assume ownership of enterprise and strategic customers once onboarding is complete.
- Own the long-term commercial relationship with assigned enterprise, key, and strategic customers.
- Build trusted relationships with senior stakeholders across various departments.
- Develop structured account plans defining stakeholder maps, adoption priorities, growth opportunities, and engagement cadence.
- Identify early risk indicators and lead recovery actions.
- Grow Tender Management and Marketplace adoption across additional teams and divisions.
- Create customer-specific expansion plans that align platform capability with customer priorities.
- Deliver senior, value-led demonstrations tailored to executive sponsors and operational stakeholders.
- Drive consistent publishing activity across enterprise customers by influencing relevant teams.
- Use usage patterns to identify areas of under-adoption and account growth. 🎯 Requirements
- Minimum of 4 years’ experience in SaaS account management, enterprise account management, customer success, or strategic commercial relationship management.
- Proven ability to manage high-value, complex, or multi-stakeholder customer accounts.
- Strong commercial judgement, with the ability to identify retention risks, expansion opportunities, and value drivers across a customer portfolio.
- Confidence engaging senior stakeholders and leading consultative conversations with commercial, procurement, estimating, and operational leaders.
- Strong ability to deliver value-led platform demonstrations, strategic workshops, and business review sessions.
- Analytical mindset with the ability to interpret usage data, commercial performance, and adoption trends into clear account actions.
- Highly organised and disciplined in portfolio management, account planning, governance cadence, and CRM hygiene.
- Experience with CRM systems, with Salesforce preferred.
- Able to prioritise effectively, work with ambiguity, and perform with accuracy in a fast-paced commercial environment.
- Credible, dependable, and confident acting as a senior representative for Once For All with both customers and internal stakeholders.
- A natural team player who can provide guidance, share best practice, and support consistent standards across the wider Marketplace team. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs
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Hard Skills & Tools
Account PlanningStakeholder MappingRisk IdentificationValue-Led DemonstrationsUsage Data AnalysisPortfolio ManagementGovernance CadenceCommercial JudgementExpansion PlanningConsultative Conversations
Soft Skills
Relationship BuildingTeam PlayerOrganizational SkillsConfidenceDependability