Tech Stack
AWSAzureCloudCyber SecurityGoogle Cloud PlatformKubernetes
About the role
- Work closely with engineering and product teams to create exceptional documentation that helps customers understand and make the most of Orca Security solutions
- Collaborate with engineers, product managers, and subject matter experts to document new features, updates, and cutting-edge technologies
- Design, develop, and maintain knowledge base articles that make complex topics easy to understand for users
- Ensure documentation is clear, concise, and accurate for both technical and non-technical audiences
- Proactively update and improve existing documentation based on feedback, product changes, and industry trends
- Take ownership of documentation projects from start to finish and contribute to continuous improvement of documentation processes
Requirements
- 5+ years of experience in a technical writing or product documentation role, ideally in SaaS, cloud security, or a related field
- Outstanding writing and editing skills, with the ability to make complex topics accessible and engaging
- Strong collaboration and communication skills, with experience working with cross-functional teams (engineering, product, marketing, etc.)
- Self-motivated, independent, and driven to take ownership of projects while managing multiple tasks simultaneously
- Familiarity with cloud technologies, SaaS products, or cybersecurity is a big advantage
- Experience mentoring others or contributing to documentation planning and coordination is an advantage
- Experience with API documentation – an advantage
- A proactive attitude, always looking for ways to improve processes and content quality