Director, Account Management

Omnicom

Director leading influencer strategy, campaigns, and client management for Omnicom Media's Creo managed service. Managing account professionals and coordinating Creator campaign execution across OM agencies.

Posted 8/21/2026full-timeNew York City • New York • 🇺🇸 United StatesLead💰 $150,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Influencer Marketing and Account Management, with a strong ability to lead teams, communicate effectively, and analyze campaign performance to drive client success. Possesses a deep understanding of the Influencer ecosystem and the ability to translate social trends into actionable business strategies.

Highest-signal resume keywords

Influencer Marketing MasteryAgency Account ManagementCampaign Performance AnalysisPeople LeadershipClient Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Influencer Campaign ManagementCreative DevelopmentMeasurement Best PracticesOptimization IdentificationBusiness Acumen

Soft Skills

Relationship BuildingStrong CommunicationCritical ThinkingProblem SolvingSelf-Motivation

Certifications & Qualifications

Bachelor's Degree in MarketingBachelor's Degree in AdvertisingBachelor's Degree in Communications

Industry Keywords

Influencer EcosystemDigital MediaPaid MediaClient ManagementEmerging Trends

About the role

Key responsibilities & impact

Lead influencer communication for OM and Creo clients, including proposal development, commercial agreements, and client communication from initial briefing to completion
Communicate influencer marketing within the digital/paid media ecosystem and help operationalize service offerings and value positioning
Serve as the central source of client communication across the influencer campaign lifecycle, from identification to campaign reporting
Lead a group of Account Management professionals
Shepherd client and agency-client communications
Present campaign strategy and serve as a core point of contact throughout the partnership lifecycle
Articulate workback schedules and coordinate internal and external deliverables
Maintain thought leadership and awareness of influencer landscape shifts, industry developments, and emerging trends
Partner with OMG COE platform teams and channel stakeholders to implement best practices across asset development, media amplification, commerce, and measurement

Requirements

What you’ll need

In-depth understanding and mastery of Influencer marketing
Strong agency account management background
Thorough understanding of the Influencer ecosystem, including creative development, talent perspectives, best practices, and measurement
Excellent relationship building with internal and external stakeholders
Strong communication and presentation abilities
Highly analytical, with ability to identify optimization opportunities and contextualize campaign performance
Creative ability to translate social trends and influencer archetypes to client business objectives
High levels of integrity, autonomy, and self-motivation
Critical thinking and problem solving for implementing new processes and improvements
Strong business acumen and timely decision-making ability
Strong people leadership, including providing feedback, developing employees, and making staff utilization decisions
Bachelor's degree (Marketing/Advertising/Communications preferred)
4-7 years of experience within Influencer and preferably media environments
Hands-on experience managing Influencer campaigns and client management with blue-chip companies
Experience working on client business across a variety of industries
Experience managing direct reports

Benefits

Comp & perks

Hybrid work arrangement with a minimum of three days per week in the office, subject to additional in-office days directed by the agency or manager
Equal employment opportunities