Senior Experiential Director, Payment Services

Omnicom

Sr. Experiential Director leading event, experiential marketing, and hospitality programs for Omnicom’s Octagon sports and entertainment agency.

Posted 8/14/2026full-timeStamford • Connecticut, Florida, New York, North Carolina • 🇺🇸 United StatesSenior💰 $90,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in experiential program management and hospitality-driven experiences, with a strong focus on client relationship building, budget management, and effective project execution across multiple programs.

Highest-signal resume keywords

Event ManagementExperiential Program ManagementBudget ManagementProject ManagementClient Relationship Building

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Event ProgrammingHospitality ExperienceProgram ManagementFinancial MonitoringGuest Journey Design

Soft Skills

Superb Communication SkillsMentoringFlexibilityRelationship Building

Tools & Technologies

MS WordMS ExcelMS PowerPoint

Industry Keywords

HospitalityEvent MarketingBrand MarketingCustom ExperiencesOn-Site Delivery

About the role

Key responsibilities & impact

Lead all aspects of event and hospitality programming from initial brainstorm through execution, including on-site and virtual delivery, and wrap-up
Oversee complex programs and program management across workstreams
Serve as day-to-day client liaison across multiple programs
Develop experiential and hospitality event strategic plans grounded in the guest journey
Manage multiple large-scale custom experiences and smaller-scale events simultaneously
Oversee event materials, including digital programs, invitations, and premiums
Build relationships with internal and external partners, vendors, properties, hospitality partners, and venues
Lead program budgets, monitor financials, and ensure accurate and efficient budget management
Guide junior team members and support consistent delivery of call recaps, deadlines, communications, and workstream management

Requirements

What you’ll need

Passion and expertise in experiential program management and hospitality-driven experiences
9+ years of event, brand marketing, experiential, and/or hospitality experience
Previous experience in an event management setting, with direct ownership or lead responsibilities over complex programs
Deep hospitality background and expertise in the guest journey
Ability to design and execute elevated hospitality programs and elements
Excellent project management skills
Ability to manage multiple programs simultaneously and proactively manage deadlines, communications, and workstreams
Proven success building strong client relationships
Budget management and/or reconciliation experience
Ability to monitor financials and manage budgets accurately and efficiently
Desire to supervise, manage, and mentor junior employees
Superb written and verbal communication skills
Computer proficiency, including MS Word, Excel, and PowerPoint
Flexibility and willingness to travel domestically and work weekends or holidays as needed
Anticipated travel level: Moderate (30–45%)

Benefits

Comp & perks

Hybrid work option with a priority for candidates open to working 3 days per week in office
Equal employment opportunities
Talent development and growth opportunities