VP Account Director

Omnicom

VP Account Director leading pharmaceutical client relationships and growth for MRM, a CRM and relationship marketing agency. Driving agency delivery, profitability, and integrated client programs across creative, strategy, operations, and commerce.

Posted 8/5/2026full-timeNew York City • New Jersey, New York • 🇺🇸 United StatesLead💰 $150,000 - $200,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive agency experience with a focus on client relationship management, strategic account delivery, and team leadership. Proven ability to drive profitable growth and improve agency efficiency while managing complex client engagements in the pharmaceutical sector.

Highest-signal resume keywords

12+ Years Of Agency Experience5+ Years Of Management ExperiencePharmaceutical HCP/DTC ExperienceBudget ManagementClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account Performance ReportingBusiness And Marketing Requirements TranslationProject ExecutionFinancial AcumenDevelopment Of Statements Of Work

Soft Skills

Excellent Written And Oral Communication SkillsCreative Problem-SolvingHighly OrganizedStrong Interpersonal SkillsDetail-Oriented

Certifications & Qualifications

Bachelor's Degree Or Equivalent Business Experience

Industry Keywords

Client EngagementsAgency DeliveryInnovative WorkTrusted Client RelationshipsBusiness-Building Opportunities

About the role

Key responsibilities & impact

Lead and ensure agency delivery against client expectations
Manage client service expectations through open and honest agency-client discussions
Build and maintain trusted client relationships through customized teams
Partner with Creative, Strategy, and Operations Leads to deliver innovative, on-strategy work within budget and timing parameters
Manage day-to-day senior clients
Ensure successful development and completion of client engagements
Maintain relationships across agency departments and communicate account strategic goals
Ensure high-quality agency delivery that meets client objectives and leads the category
Drive profitable growth by adding new divisions or assignments
Manage and mentor junior team members
Identify short- and long-term business-building opportunities
Develop yearly statements of work in collaboration with finance and department heads
Report on account performance
Identify practices that improve agency efficiency and effectiveness
Develop initiatives through understanding of the client’s content area
Pursue opportunities contributing to agency and client revenue and profitability
Work with project management to ensure successful project execution

Requirements

What you’ll need

12+ years of agency experience
Minimum 5+ years of management experience
Pharmaceutical HCP/DTC experience required
Excellent written and oral communication skills
Highly organized, creative problem-solving, and detail-oriented
Strong interpersonal skills to foster effective department relationships
Ability to interact with and manage clients with decision-making responsibility
Experience with budgets and financial acumen
Ability to translate business and marketing requirements into viable solutions
Minimum of a bachelor’s degree or equivalent business experience preferred

Benefits

Comp & perks

Hybrid work arrangement with a minimum of three in-office days per week
Opportunities for growth, community, impact, and development
Inclusive team environment
Equal employment opportunities