Senior System Administrator – ServiceNow Platform
Navitas Business Consulting, Inc.
ITSMJavaScriptServiceNow
ServiceNow Discovery Lead
OmegaHires
contract
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $50 - $120 per hour
Job Level
Senior
Tech Stack
ServiceNow
About the role
- Collaborate with stakeholders to identify and document business needs and requirements related to ServiceNow CMDB implementations and enhancements
- Configure, manage, and optimize ServiceNow Discovery probes, credentials, and patterns to discover and classify assets
- Ensure the accuracy and completeness of the Configuration Management Database (CMDB) by addressing anomalies and maintaining data integrity
- Plan and manage the capacity and performance of ServiceNow MID servers
- Establish and maintain discovery schedules, ensuring they align with IT infrastructure and business needs
- Work closely with network engineers, application owners, and other IT teams to ensure accurate data and efficient processes
- Troubleshoot and resolve discovery issues and failures
- Create and maintain documentation for all discovery work done.
Requirements
- Bachelor’s degree in information technology, or a related field
- ServiceNow Certified Administrator Fundamentals and Data foundations
- Strong understanding of ServiceNow discovery principles and best practices
- Excellent analytical, problem-solving, and organizational skills
- Proficient in documenting business requirements and creating functional specifications
- Experience with ServiceNow modules (e.g., Change Management, Problem Management) is a plus
- Strong communication skills and the ability to work effectively with cross-functional teams.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ServiceNow CMDBServiceNow Discoverydata integritycapacity managementperformance managementtroubleshootingdocumentationfunctional specificationsChange ManagementProblem Management
Soft skills
analytical skillsproblem-solving skillsorganizational skillscommunication skillscollaborationstakeholder engagementcross-functional teamwork
Certifications
ServiceNow Certified Administrator FundamentalsServiceNow Data foundations
