Client Manager – Site Design

Olsson

Client Manager overseeing client account management and project execution in engineering and design sectors. Building relationships and ensuring client satisfaction for diverse land development projects.

Posted 4/15/2026full-timeDallas • Oklahoma, Texas • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

Manages a key client account within the team or across multiple teams by serving as the main point of contact and working closely with project managers to lead project execution plans.
Develops a deep understanding of the client’s business, as well as the industry, to present growth strategies, identify new opportunities, and cross-sell services to the client.
Creates communication plans unique to the client to ensure communication needs are satisfied by providing regular updates and reports to the client on the status of their projects.
May focus on a specific client targeted for growth opportunities for the team by executing a growth plan for the client and cross-selling services.
Leads efforts, in conjunction with the team leader and/or group leader(s), to secure repeat client work by focusing on exceptional client service.
Manages client expectations and negotiates outcomes.
Coordinates with internal leaders to address client concerns or conflicts and takes client feedback into consideration when making decisions.

Requirements

What you’ll need

Strong communication skills.
Ability to contribute and work well on a team.
Bachelor’s degree in engineering or a related area is preferred.
A minimum of eight years of client experience with increasing responsibility.

Benefits

Comp & perks

Receive a competitive 401(k) match
Be empowered to build your career with tailored development paths
Have the possibility for flexible work arrangements
Engage in work that has a positive impact on communities
Participate in a wellness program promoting balanced lifestyles
Traditional benefits package (health care, vision, dental, paid time off, etc.)
Opportunity to participate in a bonus system that rewards performance.

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

communication skillsteamworkclient managementnegotiationclient serviceproblem-solvingleadership

Certifications

Bachelor’s degree in engineering