Student Success Coach

Ohio Distance & Electronic Learning Academy

Student Success Coach supporting Ohio K-12 students at OHDELA, a tuition-free online school. Managing onboarding, interventions, academic progress, family support, and student engagement.

Posted 8/18/2026full-timeOhio • 🇺🇸 United StatesMid-LevelSenior💰 $43,000 - $48,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in student support and engagement, with a strong focus on academic progress, attendance management, and behavioral strategies. Proficient in communication and collaboration with students, families, and educational staff to facilitate successful onboarding and ongoing support.

Highest-signal resume keywords

Bachelor’s Degree In EducationExperience As A Teacher, Tutor, Counselor, Or MentorProficiency With Google DocsStrong Data Collection And Analysis SkillsExcellent Verbal And Written Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data CollectionData AnalysisAcademic SupportCourse Selection AssistanceDocumentation Maintenance

Soft Skills

Communication SkillsProblem-SolvingTime ManagementCollaborationAbility To Work Under Pressure

Tools & Technologies

MS Office SuiteEmail ApplicationsInternet Applications

Certifications & Qualifications

State And Federal Background Checks

Industry Keywords

Student OnboardingAdmissions CounselingAttendance ManagementBehavioral StrategiesProfessional Development

About the role

Key responsibilities & impact

Support new and returning students and families through onboarding and completion of required tasks
Maintain weekly open office hours/help sessions for new students and families
Make welcome calls in coordination with homeroom teachers
Follow up on non-completion items for new students
Identify issues and coordinate with departments and vendors for prompt resolution
Participate in admissions counseling by reviewing transcripts, assisting with course selection, and answering questions about the school program
Serve as the primary contact for school administration in developing plans to address attendance, academic, and behavioral barriers
Provide research-based strategies and support to students and parents
Facilitate individual and group training/support and provide academic resources
Check in with students on class progress and accountability for academic, attendance, engagement, and behavioral goals
Partner with teachers and parents to evaluate student progress and implement objectives
Conduct parent and student conferences in person and by phone
Prepare for and/or attend student gatherings
Maintain accurate documentation of student performance, progress, needs, and academic support
Participate in and coordinate professional development activities
Collaborate with school leadership and national teams on re-enrollment activities and family sessions
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree in education, social services, or related field
Prior experience working as a teacher, tutor, counselor, or mentor to youth
Prior marketing experience including social media, events, and communications
Proficiency with Google Docs, MS Office Suite, email, and internet applications
Excellent verbal and written communication skills
Strong data collection and analysis skills
Understanding of and ability to manage confidential information
Ability to work under pressure, prioritize tasks, and consistently meet deadlines
Ability to work with a distributed workforce and clientele
Ability to pass state and federal background checks

Benefits

Comp & perks

Paid time off
Retirement contributions
Optional Basic Life and AD&D insurance
Voluntary life insurance for employee, spouse, and child
Discounted childcare at Early Learning Academies locations
Medical, dental, and vision insurance
Employee Assistance Program
Voluntary short-term disability insurance
Voluntary long-term disability insurance
Career advancement opportunities throughout Pansophic Learning and its network of 4,000+ instructors and education professionals