Customer Care Representative
Oerlikon
full-time
Posted on:
Location Type: Office
Location: Elgin • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $27 - $30 per hour
Job Level
JuniorMid-Level
About the role
- Answering phone calls, emails and returning all inquiries
- Daily interaction with customers
- Research, data collection, data entry, and analysis
- Providing proactive notification of late deliveries
- Coordinate van pick up schedules
- Work with Center Management on customer commitments, coating schedule, WIP report, and priority orders
Requirements
- Attention to detail
- Possess the ability to work independently and prioritize tasks
- Reliable, self-motivated, and willing to learn
- Able to communicate effectively with open, honest, and respectfully written and verbal communication
- 2 years of Customer Service experience preferred
- Strong computer skills including Microsoft Office software
- Familiarity with SAP is a plus
Benefits
- Comprehensive medical and prescription drug plan with low premiums
- Excellent Dental and Vision coverage
- Employee Assistance, Financial and Wellness programs
- 401(k) retirement savings plan with significant company match
- Tuition reimbursement and internal education resources
- Generous paid time off
- 12 paid company holidays
- 100% company paid life insurance and disability insurance
- Employee Referral Bonus program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data collectiondata entrydata analysiscustomer service
Soft skills
attention to detailability to work independentlyprioritizationreliabilityself-motivationwillingness to learneffective communicationwritten communicationverbal communication